New Landing How can we help? Themeforest Theme Support Joyn Mobile menu is not disappearing

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Joyn
  • #134419
    Feedsy
    Member
    Post count: 23

    If have created a one-page site using Row IDs and #anchor links in the main menu.
    In mobile view the menu is not working:
    1. The menu does not slide-away/disappear when a menu item is clicked.
    2. I can see that the anchor point has been reached behind the menu but (because of “1”) when I try and click on the content the page refreshes back to the top of the page.

    I have tried both styles of mobile menus.

    #134542
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide admin access to check an error that is appearing in the javascript console?

    Thanks

    -Rui

    #144722
    Feedsy
    Member
    Post count: 23
    This reply has been marked as private.
    #145078
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Your theme version is outdated.
    https://www.dropbox.com/s/rm5qq6i30jvzn4y/theme_update_joyn.png?dl=0

    Can you first update the theme version, clear the browser and test again.
    Thanks

    -Rui

    #145436
    Feedsy
    Member
    Post count: 23

    Oh dear. I just updated the theme and have lost my home page (it only shows my News/Blog page).

    Help!

    #145443
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Go to Settings > Reading and reset your home page

    – Kyle

    #145800
    Feedsy
    Member
    Post count: 23

    Thanks. I got my Home page back.

    The mobile menu has stopped being “sticky” but it now does not work. I can see the mobile menu and when I click on a menu item the mobile menu slides back (good) but it then simply displays a blank white page.

    I used these settings in Menu but is there something else?

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    #145827
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please make all of the updates, like wordpress and your plugins

    – Kyle

Viewing 8 posts - 1 through 8 (of 8 total)

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