New Landing How can we help? Themeforest Theme Support Joyn Swift-slider button does not smooth-scroll to anchor point

Viewing 15 posts - 1 through 15 (of 20 total)
  • Posted in: Joyn
  • #134417
    Feedsy
    Member
    Post count: 23

    I have added an anchor link to the first Row ID in the button on the main slider but am having these two issues:
    1. The page does not smooth-scroll down to the anchor point (which is preferred).
    2. The row is partly hidden behind the top sticky navigation.

    #134496
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    1) You need to add the class ‘smooth-scroll-link’ to the button
    2) Do you have any blank spacers in the row?

    – Kyle

    #134534
    Feedsy
    Member
    Post count: 23

    1) How do I add the class ‘smooth-scroll-link’ to the button html? Sorry I am a non-coder.
    2) Yes, there is a Spacer at the start of the row above the Text content.

    #134537
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    1) In the extra class field of the shortcode
    2) Can you try removing it and adding padding to the row instead

    – Kyle

    #138817
    classicdubliner
    Member
    Post count: 28

    Hi Kyle

    I’m having the same issue – I can’t see where to put the “smooth-scroll-link”

    Do I need to type:

    smooth-scroll-link

    into something specific?

    I have made my main (header) menu to be all anchor links, and the anchor links/IDs were built using raw html blocks from the swift page builder.

    All I want is a smooth scroll down the page when they click the menu rather than a jump.

    Many thanks

    Colin

    #138876
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,

    @classicdubliner
    – Please provide me website URL and wordpress admin login detail to inspect and resolve the issue.
    Thanks
    Mohammad

    #138989
    classicdubliner
    Member
    Post count: 28
    This reply has been marked as private.
    #139010
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,

    @classicdubliner
    – Please provide me correct admin login detail.
    Thanks
    Mohammad

    #139017
    classicdubliner
    Member
    Post count: 28
    This reply has been marked as private.
    #139027
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,

    @classicdubliner
    – Please upgrade to latest version 2.05 of theme and let me know because you have missing many option.
    Thanks
    Mohammad

    #139034
    classicdubliner
    Member
    Post count: 28

    Hi Mohammad

    I am using v2.05 – have upgraded about four weeks ago.

    Do you think it wasn’t successful (should I reinstall)?

    Thanks

    colin

    #139047
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I just checked and found version 1.67. Please upgrade again.
    Thanks
    Mohammad

    #139068
    classicdubliner
    Member
    Post count: 28

    Hi Mohammad

    I’ve updated again successfully – could you please check the original issue to see if it works?

    Thanks

    Colin

    #139455
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It seems to be some confusion, you posted in a Joyn Theme topic but your theme is Neighborhood.

    Unfortunately Neighborhood theme doesn’t have the smooth scroll functionality.

    -Rui

    #139668
    classicdubliner
    Member
    Post count: 28

    OK thank you Rui

    Is this development roadmapped for Neighborhood or never going to be?

    classic dubliner

Viewing 15 posts - 1 through 15 (of 20 total)

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