New Landing How can we help? Themeforest Theme Support Dante Swift Builder WYSIWYG interface gone, but short codes still owrk

Viewing 4 posts - 1 through 4 (of 4 total)
  • Posted in: Dante
  • #133921
    kiddiusrodi
    Member
    Post count: 9

    The swift builder WYSIWYG controls are gone from the pages interface.

    2 weeks ago, I backed up the site. Everything was working fine. I made some changes, but didn’t like what I did, so I restored the SQL database and the HTML files.

    At first, I got the white screen of death. I disabled all plugins. The site came back. I reactivated the plugins one by one. The site dispalys properly. But, no matter how I reactivate the plugins, the swift builder controls don’t show up.

    The swift builder code seems to be working, because the pages still contain the short codes and the pages display properly when viewed on the site. However, I can’t go through the rest of this project hand-writing the short codes.

    Also, my media view doesn’t show any files, even though the site is loading the images properly.

    I’m not sure if this is a WP problem or a Dante problem.

    Please, a little help,

    #134061
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That’s a strange situation.
    Can you try to upload the theme files again?

    -Rui

    #134111
    kiddiusrodi
    Member
    Post count: 9

    hi,

    So, I’m somewhat new to WordPress (1 year worth of experience).

    I renamed the Dante folder in my themes folder to Dante.old.active There was another version of Dante.old in my themes folder. That might have been added by the guy who originally built the site.

    I uploaded the newly downloaded version of Dante off of the web site, and activated it. The WySiWyg missing problem is still occurring.

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    #134182
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Replied to your other topic

    – Kyle

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