New Landing How can we help? Themeforest Theme Support Flexform Swift page builder doesn't work

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Flexform
  • #133528
    tsmith
    Member
    Post count: 22

    Hello,
    I have trouble with the swift page builder.

    When I try to activate it, it stay to the “Loading, please wait” status.

    Do you know how to correct this ?
    The recent changes on the website was a new custom types.

    Thanks for your help !

    Attachments:
    You must be logged in to view attached files.
    #133695
    tsmith
    Member
    Post count: 22

    Hello,
    I copy the text of the old page and create a new one to edit again with swift page builder. It works.

    Can it be because of too much versions of the page ?

    Thanks.

    #133700
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am glad that you managed to resolve the issue. It may any cache issue.
    Thanks
    Mohammad

    #133818
    tsmith
    Member
    Post count: 22

    Hello,
    Troubles are here again.

    Do you know if there is a way to clear cache from back office ?
    Or other ways to make it run again ?

    Thanks !

    #133828
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me admin permission so i can check and resolve the issue.
    Thanks
    Mohammad

    #133867
    tsmith
    Member
    Post count: 22
    This reply has been marked as private.
    #133949
    tsmith
    Member
    Post count: 22

    Hello,
    It seems that it is the JetPack plugin that makes troubles.

    Have you ever heard about it ?
    Thanks.

    #134076
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Yes, I have heard several times about conflicts caused by JetPack in several situations.

    -Rui

Viewing 8 posts - 1 through 8 (of 8 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register