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  Posted in: Neighborhood
• July 28, 2013 at 12:25 pm #13268
  Zevil

  Member

  Post count: 17

  Hi Support Team,

  If used https connection, the product cannot be show full resolution image and product gallery, just showed low resolution featured image, please find the attached image and could please kindly help to fix it, thanks.

  July 30, 2013 at 2:04 pm #13565
  Melanie – SUPPORT

  Member

  Post count: 11032

  Hi!

  This does not happen on our installations, so if you need help with a specific problem on your website, I would always need to see your site live please.
  Could you tell me your website URL please? You can do so by typing it into a reply.
  If you want to send a private reply that only you and the admins can see it, please scroll down and enable the checkbox to do so.

  Also, we might need to check the backend of your website, so to speed things up, could you let me know your login details please?

  Thanks and cheers!

  July 30, 2013 at 2:44 pm #13598
  Zevil

  Member

  Post count: 17

  This reply has been marked as private.
  August 1, 2013 at 11:02 am #13958
  Melanie – SUPPORT

  Member

  Post count: 11032

  Hm if there’s a problem with the https I’m not sure how to help you with that. Let me forward this to the developer of the theme, maybe he has an idea!

  Thanks for the patience!

  August 2, 2013 at 11:05 am #14143
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Hi there,

  Have you checked everything here? http://docs.woothemes.com/document/ssl-and-https/

  I can’t see any reason the theme would be at fault here.

  – Ed

  August 2, 2013 at 11:47 am #14173
  Zevil

  Member

  Post count: 17

  This reply has been marked as private.
  August 3, 2013 at 9:13 am #14280
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Hmm, that’s very odd.

  Can you check all your SSL is set up correctly, and follow these – http://docs.woothemes.com/document/ssl-faq/

  – Ed

  August 3, 2013 at 11:33 am #14306
  Zevil

  Member

  Post count: 17

  This reply has been marked as private.
  August 5, 2013 at 8:16 pm #14564
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Can you try this fix – http://codex.wordpress.org/Plugin_API/Filter_Reference/wp_get_attachment_url

  – Ed

  August 12, 2013 at 12:32 am #15736
  elgatha

  Member

  Post count: 1

  i’m having the same problem…

  August 12, 2013 at 12:39 pm #15867
  Melanie – SUPPORT

  Member

  Post count: 11032

  Please post back if you tried Ed’s solutions and if they helped 🙂

  August 22, 2013 at 3:47 pm #17743
  Zevil

  Member

  Post count: 17

  I don’t know how to use below code, add to post.php??

  add_filter(‘wp_get_attachment_url’, ‘honor_ssl_for_attachments’);
  function honor_ssl_for_attachments($url) {
  $http = site_url(FALSE, ‘http’);
  $https = site_url(FALSE, ‘https’);
  return ( $_SERVER[‘HTTPS’] == ‘on’ ) ? str_replace($http, $https, $url) : $url;
  }

  August 26, 2013 at 5:11 pm #18196
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Try adding it to the bottom of functions.php

  – Ed

  August 29, 2013 at 9:51 pm #18923
  Zevil

  Member

  Post count: 17

  Hi Ed,

  I had tried to adding the code to functions.php, but the problem still in there, could you please help to investigation the problem if I can provide the ftp account for you, thanks.

  B.Rgds
  Zevil.

  August 30, 2013 at 11:29 am #19082
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  It won’t let me load the login URL for your site, can you access it there?

  Just had a google, and found this link, hopefully it may help you? https://managewp.com/wordpress-ssl-settings-and-how-to-resolve-mixed-content-warnings

  Do you still have the same issue on the standard WordPress theme?

  – Ed

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  Posted in: Neighborhood