New Landing How can we help? Cardinal ERROR when i'm trying to set up 'pre built pages' – home agency 2

Viewing 14 posts - 1 through 14 (of 14 total)
  • Posted in: Cardinal
  • #132260
    rivkmoshe
    Member
    Post count: 69

    hi!
    i have problem with adding ‘pre built pages’ – home agency 2.
    when i save it an error shows up.

    please help!
    10X

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    #132384
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    I see that the installation has no cardinal theme installed, can you double check it? Also what error it says, after updating the page?

    Let us know,

    Thanks,
    laranz.

    #132387
    rivkmoshe
    Member
    Post count: 69

    thank you for respond.
    when you say: “I see that the installation has no cardinal theme installed” what do you meen? – see attachment – you don’t see this?

    i also attached the error that appears when i click on preview.

    how can i reinstall the theme – im not that good with wordpress.
    please let me know step by step.

    thank you so much!

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    #132480
    rivkmoshe
    Member
    Post count: 69

    hi!
    i also noticed that i have this message – see attachment.
    i have erased the theme and installed it again , but still have this message.

    can you help me with that?

    10x

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    #132498
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Which error shows up when you try to use Home Agency 2?

    – Kyle

    #132499
    rivkmoshe
    Member
    Post count: 69

    this error – see attachment

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    #132501
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hmm will get Rui to check this for you

    – Kyle

    #132502
    rivkmoshe
    Member
    Post count: 69

    i also noticed that i have this message – see attachment.
    i have erased the theme and installed it again , but still have this message.
    and still having problems
    can you help me with that?

    10x

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    #132505
    rivkmoshe
    Member
    Post count: 69

    thank you very much!!!

    #132506
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    For the other issue, the MAC file is something that is automatically uploaded from a mac, you just need to delete that file from your theme’s folder

    – Kyle

    #132514
    rivkmoshe
    Member
    Post count: 69

    but it will solve the problem of missing stylesheet?

    #132516
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    There is no missing stylesheet. Basically everything in the wp-content/themes folder should be theme’s only, and for a theme to be valid it requires a stylesheet. WordPress is seeing that file in your themes folder and asking for a stylesheet.

    You just need to delete that file

    – Kyle

    #132532
    rivkmoshe
    Member
    Post count: 69

    i am soooooo new in wordpress can you help me step by step how to delete that?
    i don’t find the place that shows ” wp-content/themes folder” 🙁
    this is all i see – attached –
    10X

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    #132537
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You need to locate it using FTP, or cPanel on your host

    – Kyle

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