New Landing How can we help? Themeforest Theme Support Joyn Client Carousel Glitch

Viewing 15 posts - 1 through 15 (of 18 total)
  • Posted in: Joyn
  • #132088
    sam
    Member
    Post count: 10

    Hello,

    There appears to be a glitch with the Clients carousel in Joyn.

    I have created a page with a fullscreen row, vertically aligned content. Please see here:

    http://storyshort.co.uk/reinvention/services/

    When you add the clients carousel in, and specifically only when ‘enable carousel’ is switched on, at breaks the layout of the row, shifting the content to the top and expanding the page dramatically, please see here:

    http://storyshort.co.uk/reinvention/services-alt/

    These page settings are identical, the only difference is the added clients module. Turning off ‘enable carousel’ rectifies the issue.

    Any suggestions greatly appreciated.

    Sam.

    #132331
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi Sam,

    This is how the pages looks for me now, http://take.ms/eGRLi can you explain the problem, I didn’t get a grasp of it. You mean when adding the carousel it adds a line below the logo?

    Let us know,

    Thanks,
    laranz.

    #132441
    sam
    Member
    Post count: 10

    Thanks for getting back to me – you can ignore the line under the logo, that was me removing all custom CSS to troubleshoot the issue. If you notice in your screenshots on the top one the content is vertically centered in the page, in the second the content is shifted to the top of the page and a ton of white space is added below – note the scroll bar.

    This is the issue – when you put a client carousel in, but only when ‘enable carousel’ is switched on, it removes the vertical alignment, shunting the content to the top of the page and adding a coupe thousand pixels of white space beneath.

    Any ideas?

    #132466
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Have you updated to the latest version?

    – Kyle

    #132468
    sam
    Member
    Post count: 10

    Hello,

    Yes – on 1.32

    Problem still present.

    Cheers.

    #132742
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Will have to forward the topic to the development team.
    Thanks.

    -Rui

    #132999
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    This reply has been marked as private.
    #133138
    sam
    Member
    Post count: 10
    This reply has been marked as private.
    #133139
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Great, thanks Ed

    – Kyle

    #133197
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Great – glad you’re happy!

    – Ed

    #238925
    digitalhype
    Member
    Post count: 5

    I have exactly the same problem. How has it been fixed?

    #238926
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @digitalhype

    What version of the theme are you using? Have you updated to the latest?

    – Ed

    #239331
    digitalhype
    Member
    Post count: 5

    Yeah it seems like this is the problem it happened after i updated to 2.40

    #239504
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Can you provide a link to your site for us to check, and a login in a private reply incase we need to take a closer look?

    Thanks,

    – Ed

    #239582
    digitalhype
    Member
    Post count: 5
    This reply has been marked as private.
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