New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Product thumbnail displays two images on chrome and safari

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Neighborhood
  • November 25, 2014 at 2:56 am #130715
    nooceanco
    Member
    Post count: 9

    hello,

    Not sure if this is just a phantom error, but my product thumbnail images are displaying two images (the feature image and hover image) at the same time. See screen shot. This is happening in Chrome, Safari, all mobile versions, maybe others too, but not in Firefox?

    Can’t think of anything I did to have this happen.

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    November 25, 2014 at 6:37 am #130743
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You have customize the theme through child theme that cause to issue. I managed to resolve the issue.
    Thanks
    Mohammad

    November 25, 2014 at 4:28 pm #131019
    nooceanco
    Member
    Post count: 9

    Thank you!

    November 25, 2014 at 4:30 pm #131023
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome. I’m glad that issue resolved.
    Thanks 🙂
    With Best Regards
    Mohammad

    December 30, 2014 at 3:50 pm #138331
    nooceanco
    Member
    Post count: 9

    Hi Mohammad,

    I had to to delete and re install my wordpress theme because it got hacked. Almost everything is working properly, except it’s doing the same thing with the double images on all the products. It’s happening on the home page and products page. Please let me know if you need anymore info.

    Thanks,
    Nancy

    December 31, 2014 at 3:10 am #138372
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have managed to resolve the issue.
    Thanks
    Mohammad

    December 31, 2014 at 8:03 pm #138461
    nooceanco
    Member
    Post count: 9

    Thank you so much!

    January 1, 2015 at 2:20 am #138470
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome.
    Thanks
    Mohammad

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    Posted in: Neighborhood
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