ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Neighborhood
• November 23, 2014 at 11:54 am #130267
  markmuz

  Member

  Post count: 94

  Hi Guys, just noticed the side-bar is appearing below my products on my shop page when I have turned it off on my woo commerce options – not sure why this has started appearing here – please help because it looks stupid – thanks

  Mark

  November 24, 2014 at 5:19 am #130388
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I am getting Error establishing a database connection at your website. Please inform me whenever your website is working.

  Thanks
  Mohammad

  November 24, 2014 at 9:09 pm #130657
  markmuz

  Member

  Post count: 94

  Hi Mohammed,

  Website is now working, not sure what happened there…but that bug is still there.

  Also the Review product functions are playing up in a few ways (see screenshots):

  1. It doesn’t let you write a new review because the pop-up box doesn’t have the name, email address criteria and errors when you try to submit
  2. The above box also doesn’t seems to be working properly with plus captcha
  3. …the review text is coming through in white

  …this is all since updating to the latest version of the theme me thinks

  Attachments:

  You must be logged in to view attached files.
  November 25, 2014 at 7:25 am #130750
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please check the website after the clear the cache of your browser because i dont see any issue at my side as you reported.

  Thanks
  Mohammad

  November 25, 2014 at 12:10 pm #130871
  markmuz

  Member

  Post count: 94

  HI Mohammed,

  I’ve cleared the cache and hard refreshed and its still there -screen screenshot.

  Also please can you respond to the other two issues I mentioned about the product review bugs…

  Attachments:

  You must be logged in to view attached files.
  November 25, 2014 at 12:55 pm #130890
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  1- Please check the attachment at my side.

  2-Please use this custom css code for review color:-
  div.accordion-inner div#reviews div#comments {color:#000 !important}

  3- Please contact at captcha plugin support because we dont support third party plugin. Review form work fine without captcha.

  Thanks
  Mohammad

  Attachments:

  You must be logged in to view attached files.
• Back to forum

  Posted in: Neighborhood