New Landing › How can we help? › Themeforest Theme Support › Dante › Contact form not displaying correctly

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Dante
  • November 20, 2014 at 10:32 am #129649
    mattchapple
    Member
    Post count: 23

    Hi,

    I use the swift page builder contact and contact 2 page’s as a baseline for my own page, however the contact form doesn’t display correctly. It either has [contact-form-7 id='1183' title='Contact form 1'] or [contact-form-7 id='9150' title='Contact form 1'] depending on which page I use as a template.

    I see there’s been quite a few requests to assist users on this. Is there something glaringly obvious I’m missing here?

    Ideally I’d like the contact page to look like your one on the demo, just without the Google map if possible.

    In addition the email link doesn’t open a mail app, what should the link be directed to? The twitter works fine as that’s a url.

    Many thanks in advance for your time.
    Matt

    November 20, 2014 at 11:06 am #129666
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    You will need to create the contact form using the contact for 7 plugin

    – Kyle

    November 20, 2014 at 11:14 am #129669
    mattchapple
    Member
    Post count: 23

    ok, so this is not already part of the swift page builder?

    I need to go and get the plugin for Contact Form 7, And if i install that it should work straight off?

    As for the email link, ignore that, it was me being an idiot ;o)

    November 20, 2014 at 11:17 am #129671
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    When you activate the theme, you are prompted to install the plugins that go with the theme, one of them being contact for 7. I’m guessing you didn’t do this?

    If not you will need to install it and then copy the shortcode for the ready made contact for and paste on your contact page

    – Kyle

    November 20, 2014 at 11:28 am #129675
    mattchapple
    Member
    Post count: 23

    Ahhhh got it…<looks away shamefully>

    Yep installing now.

    Once resolved I’ll close the ticket. Thanks again.
    Matt

    November 20, 2014 at 11:41 am #129676
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    November 20, 2014 at 12:04 pm #129682
    mattchapple
    Member
    Post count: 23

    All sorted.

    Thanks again Kyle

    November 20, 2014 at 12:10 pm #129687
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great. Thanks Kyle
    -Rui

    November 20, 2014 at 12:12 pm #129688
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

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    Posted in: Dante
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