New Landing How can we help? Themeforest Theme Support Flexform Search results in blank page "/s=xxx"

Viewing 10 posts - 1 through 10 (of 10 total)
  • Posted in: Flexform
  • #12786
    azuz
    Member
    Post count: 19

    I’ve noticed an issue with the search functionality – search results result in a blank page (checking code header and body – no code exists). The result doesn’t seem to be parsing correctly.

    I have tried disabling plugins but am getting the same issue (from both the blog search and menu bar search).

    Searching for “bananas” results in an href of “http://www.azuz.it/?s=bananas” and a blank page. Can you help me out here please? Hopefully this will be an easy one for you.

    Web address is http://www.azuz.co.uk

    Regards,
    Matt

    #13777
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Matt,

    This is likely an issue with your htaccess file, seeing as the page doesn’t return anything.

    Best bet would probably to first see if enabling WP_Debug in wp-config.php shows up any error on the page, and then secondly removing any text within the htaccess file.

    Let us know.

    – Ed

    #13805
    azuz
    Member
    Post count: 19

    Nope that didn’t work.
    I’ve tried enabling debug but get nothing returned as before when searching.

    I tried emptying the content of the htaccess but get the same as before (although clicking pages is now not working because the permalinks text in htaccess is not present).

    My htaccess is as follows:
    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress

    #14190
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Can you try disabling any plugins you may have active? It might be a conflict somewhere.

    Other than that, checking your server error logs / asking your host may be of benefit. Hopefully something shows up somewhere that points to the issue.

    – Ed

    #14195
    azuz
    Member
    Post count: 19

    Hi Ed,

    • I previously disabled all plugins but have just done this again – issue remains.
    • Also tried removing all code from Flexform Child Theme: Stylesheet (style.css) just in case – issue remains.
    • It’s very doubtful that the server would be the issue – This was working at some point as I remember trying it early in the project. The hosting platform is also solid (simple instance hosting by Gandi.net).
    • I went a step further and looked at Chrome developer but nothing at all in the console on search page – issue remains.
    • Tried removing tracking code script from Theme option > General options – issue remains.
    • Tried disabling responsive from Theme option > General options – issue remains.

    What should I try next?

    Regards,
    Matt

    #14197
    azuz
    Member
    Post count: 19

    Also, just to make this clear and help troubleshooting – I have not changed any core files for the theme. The only additions are a child theme for CSS changes.

    #14200
    azuz
    Member
    Post count: 19

    How’s this for strange – I enable to swiftform theme – the search works. The only thing I have in the child theme is the following:

    • index.php
    • screenshot.png
    • style.css

    index file contains only: <?php // Silence is golden.?>

    Style starts with:
    /* LICENSE & DETAILS
    ==================================================
    Theme Name: Flexform Child Theme
    Theme URI: http://themes.swiftpsd.com/flexform
    Description: A Retina Responsive Multi-Purpose WordPress Theme - Designed & Developed by Swift Ideas ( www.swiftpsd.com / www.swiftideas.net )
    License: GNU General Public License version 3.0
    License URI: http://www.gnu.org/licenses/gpl-3.0.html
    Template: flexform
    Version: 1.0
    Author: Swift Ideas
    Author URI: www.swiftpsd.com / www.swiftideas.net
    All files, unless otherwise stated, are released under the GNU General Public License
    version 3.0 (http://www.gnu.org/licenses/gpl-3.0.html)
    ==================================================
    /* --------------------------------------------
    FLEXFORM CSS IMPORT
    -------------------------------------------- */
    @import url("../flexform/style.css");
    @import url("../flexform-child/print.css") print;
    @import url(http://fonts.googleapis.com/css?family=Open+Sans+Condensed:700);
    /* --------------------------------------------
    CHILD THEME CSS
    -------------------------------------------- */

    #14210
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    The blank index.php file is your issue, copy over the index.php file from the parent theme, or delete it.

    – Ed

    #14312
    azuz
    Member
    Post count: 19

    Hi Ed,
    That seems to have fixed it! Thanks!
    I’m sure I got the child theme from you guys at point down the line – might be worth checking the index.php if that’s the case?

    Once again, thanks

    -Matt

    #16323
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hey,

    the child theme we deliver only includes a style.css and a screenshot.png
    Glad to hear that you could resolve it tho 🙂 I’ll close this thread for organizational purposes.

    Cheers!

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