New Landing › How can we help? › Cardinal › Click in one of the "Tabs" element makes the whole page scroll upwards

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    Posted in: Cardinal
  • November 12, 2014 at 6:24 pm #127745
    nunomps
    Member
    Post count: 100

    Howdy,

    I am building a page layout with one of the elements being “Tabs”. It happens two weird bugs here:

    #1: When changing the fa-icons of the tabs, the content randomizes across each. Some content is lost, some titles are lost. This is no showstopper for me, I just had to redo it 5 times until it stopped deleting all contents. The behavior is completely random, so I though I should inform about it here.

    #2: This is the showstopper for me. When I click at one of the tabs, all of the page just scrolls automatically upwards. I need to stop this and I just cannot find anything. Need help with this please 🙂 I have screenshots of the same view port in the screen, showing how much it scrolled upwards after I clicked the second tab.

    https://trello-attachments.s3.amazonaws.com/5463a41ce58189a108d1bd37/1396×672/6dac50dc0fd120b1520133776ad03542/upload_2014-11-12_at_7.17.02_pm.png

    https://trello-attachments.s3.amazonaws.com/5463a41ce58189a108d1bd37/1221×777/3393897fc177248f661dafb23454ef23/upload_2014-11-12_at_7.17.30_pm.png

    Thanks in advance,
    Nuno

    November 13, 2014 at 10:32 am #127965
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    This could be a plugin conflict, can you try to disable all the plugins and clear the cache and try again.

    -Rui

    November 25, 2014 at 5:02 pm #131054
    nunomps
    Member
    Post count: 100

    Hi,

    This is a bit of a heavy solution no? The main purpose in wordpress is exactly combining plugins to achieve the desired outcome.. Not possible some more help in this? Like I said, it’s a showstopper..

    Thanks in advance,
    Nuno

    November 25, 2014 at 5:39 pm #131062
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    All the plugins/themes being compatible is the ideal world of WordPress 🙂
    Even with all the standards that WordPress have that is almost impossible, that are hundreds of new plugins each day.

    The problem is when the plugins/themes interact in a specif part of WordPress with different approaches not meaning that anyone is wrong(but it could be).

    Did you follow the advice on the tabs of shutting down all plugins and test if that erratic behavior still happens? And also clear the cache after disabling the plugins.

    This is the best way to approach your type of problem. If it works with all the plugins disabled we just have to find what plugin is causing it and see if we can solve it or not.

    -Rui

    November 30, 2014 at 2:05 pm #132280
    nunomps
    Member
    Post count: 100
    This reply has been marked as private.
    December 1, 2014 at 11:10 am #132478
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Same: http://www.swiftideas.com/forums/topic/product-tabs-bottom-of-the-page

    They fixed by disabling page transitions. Can you check and confirm that works for you? If so I’ll get the developer to look into this issue

    – Kyle

    December 1, 2014 at 12:19 pm #132527
    thospaeth
    Member
    Post count: 12

    Hi,

    I’ve the same problem with dante. There I’ve no option disabling page transitions. What should I do?

    Best regards,

    Thomas

    December 1, 2014 at 12:29 pm #132535
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can you please provide me with your link?

    – Kyle

    December 1, 2014 at 1:01 pm #132543
    thospaeth
    Member
    Post count: 12
    This reply has been marked as private.
    December 1, 2014 at 1:02 pm #132545
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    A zip? What is it? Also failed the upload

    – Kyle

    December 1, 2014 at 1:34 pm #132559
    thospaeth
    Member
    Post count: 12
    This reply has been marked as private.
    December 1, 2014 at 3:37 pm #132616
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    We will let you know when the issue is fixed

    – Kyle

    December 1, 2014 at 9:09 pm #132655
    nunomps
    Member
    Post count: 100

    Hi,

    Not even by disabling the page transitions solves it.

    Will you write here when this is fixed?

    Thanks,
    Nuno

    December 2, 2014 at 9:18 am #132692
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Yeah of course

    December 14, 2014 at 8:32 am #135543
    nunomps
    Member
    Post count: 100
    This reply has been marked as private.
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    Posted in: Cardinal
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