New Landing How can we help? Themeforest Theme Support Flexform Parallax BG Image not Responsive on Mobile

Viewing 15 posts - 1 through 15 (of 15 total)
  • Posted in: Flexform
  • #127505
    kucherd
    Member
    Post count: 24

    Hello,

    I’m having some issues with the parallax background image. On mobile devices, (Iphone and Ipad) the image in the background IS NOT responsive. (It IS responsive in Chrome but only on the computer.)

    Also, the content scrolling above the image IS responsive. Is there a way to fix this with custom CSS?

    I opened the site in Safari and Chrome and know for certain the issue only occurs on mobile devices. Safari on the computer works fine.

    thanks for the help!
    Daniela

    #127952
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use this custom css code:-

    .spb_parallax_asset{
    background-size:100% auto !important;
    }

    Thanks
    Mohammad

    #128078
    kucherd
    Member
    Post count: 24

    Hi,

    That custom css actually did not work. It made the photo not appear on mobile, and on chrome it created large white blank blocks.

    Daniela

    #128281
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please remove that one code and use this one new code:-

    @media only screen and (max-width: 479px) {
    
    .spb_parallax_asset{
    background-size:100% auto !important;
    }
    
    }

    Thanks
    Mohammad

    #128581
    kucherd
    Member
    Post count: 24

    Hi,

    This is still not giving me the correct results. Again, it made the photo not appear on mobile, and on chrome it created large white blank blocks.

    I would like the image to function similar to danielakucher.com on mobile devices. It is responsive on the desktop and mobile versions.

    #128935
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #138357
    tasoskouk
    Member
    Post count: 148

    hi,

    any news on that? i got same issue here… row image backgrounds are not responsive

    thx

    #138610
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I replied in a private reply to @kucherd saying that I could see the background images without any problem. He didn’t replied further.

    Can you provide a screenshot and the url of your site?

    -Rui

    #138906
    tasoskouk
    Member
    Post count: 148
    This reply has been marked as private.
    #139135
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #139141
    tasoskouk
    Member
    Post count: 148

    hi,

    1. i cannot read your answer in the forum (it says its private, although i am logged in…) – i read it on email received & also checked your screenshot

    2. the screenshot u sent proves exactly that the image is cropped and is NOT responsive (check the text inside the image…)

    Plz. get Ed into this loop

    I use firefox & chrome on win 8.1 / macbook retina – firefox responsive, chrome not…

    thx

    #139860
    tasoskouk
    Member
    Post count: 148

    Hi, can u plz check with Ed – thx!

    #140163
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    You are right about my screenshot.
    Will forward to Ed.

    -Rui

    #140805
    tasoskouk
    Member
    Post count: 148

    Hi,

    plz check

    thx

    #140988
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Tasos,

    I get the same result in Firefox and Chrome. The issue is not with the theme here, it’s that you’ve set the asset to be Window Height. This means that the image has to cover the whole asset, and it will crop off the two sides if the aspect ratio of the window doesn’t match the image.

    This is why we suggest having text in an asset within so this doesn’t get cut off.

    – Ed

Viewing 15 posts - 1 through 15 (of 15 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register