ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Neighborhood
• November 11, 2014 at 7:06 pm #127452
  Michaelgimm

  Member

  Post count: 13

  Hi

  I want to import the demo contents of the Neighborhood package, but nor the full or any of the other versions imports without error.

  I’ve added a screen dump descriping the error. It says “function.set-time-limit”.

  I have read a lot of different posts, but can’t seem to find one fitting my problem exact…

  My host says I can add a file called “.htaccess” and put in a PHP command to solve the problem. But I don’t know which one.

  Please help.

  Attachments:

  You must be logged in to view attached files.
  November 11, 2014 at 7:53 pm #127462
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Guess it’s to disable the safe mode of the server. The host support should help with that if they know the command.

  -Rui

  November 12, 2014 at 2:33 pm #127651
  Michaelgimm

  Member

  Post count: 13

  So now I had the host support move me to a newer PHP server, which removed the “function.set-time-limit” error. But I still get the same import error no matter which .XML file I choose to import…. see screen dump:

  Attachments:

  You must be logged in to view attached files.
  November 12, 2014 at 3:32 pm #127678
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Can I try to import it? Can you check the admin credentials because they aren’t working for me.

  -Rui

  November 12, 2014 at 3:59 pm #127688
  Michaelgimm

  Member

  Post count: 13

  This reply has been marked as private.
  November 12, 2014 at 4:37 pm #127712
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  That error is just because you don’t have Woocommerce installed and it’s trying to import Woocommerce things from our demo site.

  -Rui

  November 12, 2014 at 6:29 pm #127750
  Michaelgimm

  Member

  Post count: 13

  oh! How stupid of me… Didn’t need the woocomerce, but hadn’t thought it would affect something else..

  Thx a lot.

  November 12, 2014 at 7:19 pm #127766
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  No problem.
  -Rui

• Back to forum

  Posted in: Neighborhood