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  Posted in: Neighborhood
• July 24, 2013 at 2:21 am #12687
  William

  Member

  Post count: 17

  I have installed woocommerce and stripe and now the mailing list sidebar custom css and blog photos disappear when woocommerce is activated. If I disable stripe, the photos and css are still gone. If I disable woocommerce then everything is back to normal.

  I didn’t make too many changes to the custom css, so I’m not sure what is causing the problem. I have already tested taking out my custom css and nothing changed. It may be due to a CSS load sequence.

  My username and password to my blog are below.

  July 24, 2013 at 2:22 am #12688
  William

  Member

  Post count: 17

  This reply has been marked as private.
  July 28, 2013 at 11:29 am #13249
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Hi William,

  Can you provide a direct link to where the stripe plugin is meant to be shown?

  – Ed

  July 28, 2013 at 6:32 pm #13287
  William

  Member

  Post count: 17

  To see stripe, go through the checkout process. It is near the bottom of the checkout page where you enter your credit card information.

  https://wrmagic.com/checkout/

  It appears that the css and blog photos only disappear after I visit the checkout page with an item in my cart. It also happens when the stripe plugin is disabled. Please do the following to see the problem:

  Sign in to the site.
  Visit the blog and you will see all the photos and css. Nothing is wrong.
  Add a product to the cart and go to the checkout page.
  Go back to the blog. Notice the pictures are missing.
  Click on a post, the css and photos are missing.
  Remove the object from the cart.
  Visit the blog and click a post. Notice that the css and photos are back.

  Can you please fix this problem?

  Thanks,

  William

  July 30, 2013 at 2:11 pm #13569
  Melanie – SUPPORT

  Member

  Post count: 11032

  Hi,

  can you by any chance contact the plugin developers about this problem?
  There is a massive amount of plugins out there on the market. Each and every one is created by a different developer who uses their own techniques and code.
  Because of this, we cannot guarantee that everyone of them will work with our theme. When an issue arises, we will certainly try to do what we can to fix it though. The best thing to do first is to report the issue to the plugin developer because they know their own code better than we do. Let us know what the plugin developer reports back and we will see what can be done!

  Thanks and all the best!

  July 30, 2013 at 5:40 pm #13632
  William

  Member

  Post count: 17

  I believe this is a problem with WooCommerce. As I have stated earlier, I have turned off all the plugins except WooCommerce and I still have the problem. The theme should be WooCommerce 2.0+ compatible, and yet I am having issues.

  Stripe is a plugin made by WooCommerce, so you should support it. If I can’t correctly set up popular payment gateways, this theme is useless.

  I will contact WooCommerce, but it would be helpful if you can also look at the code to determine the problem.

  Thanks,

  William

  July 31, 2013 at 4:30 am #13723
  William

  Member

  Post count: 17

  Hello,

  I found that the problem was with the SSL. I didn’t check the box for un-force HTTPS when leaving the checkout. It is now checked and the problem is solved.

  I still don’t understand why the photos and pictures wouldn’t load when the SSL was still being forced. Can you explain why?

  August 1, 2013 at 11:33 am #13983
  Melanie – SUPPORT

  Member

  Post count: 11032

  I’m afraid this is also something that would need to be explained by the wooCommerce team, wouldn’t it?

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  Posted in: Neighborhood