New Landing › How can we help? › Themeforest Theme Support › Dante › Woocommerce Shop page

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    Posted in: Dante
  • November 4, 2014 at 10:20 pm #125626
    AmandaMock
    Member
    Post count: 10

    I can’t seem to locate the shop page in the pages section of my site, I can’t locate any woocommerce pages HELP?!

    November 4, 2014 at 10:57 pm #125636
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us admin credentials and the url of your site?
    Please use the private reply option.

    -Rui

    November 4, 2014 at 10:59 pm #125637
    AmandaMock
    Member
    Post count: 10
    This reply has been marked as private.
    November 4, 2014 at 11:34 pm #125643
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    November 4, 2014 at 11:35 pm #125644
    AmandaMock
    Member
    Post count: 10

    Sorry, try again.

    November 4, 2014 at 11:47 pm #125647
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    November 5, 2014 at 12:54 am #125656
    AmandaMock
    Member
    Post count: 10

    Those are the only two, all other pages (the store pages, so on) aren’t there.

    November 5, 2014 at 9:02 am #125730
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Can you please check your trash? Nothing on the theme would cause them to disappear

    – Kyle

    November 6, 2014 at 6:26 pm #126283
    AmandaMock
    Member
    Post count: 10

    They are not in the trash, and I understand that. Which is why I’m contacting support about this.

    November 6, 2014 at 10:50 pm #126326
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I only showed you those 2 pages has an example, because you said you couldn’t see any Woocommerce page.

    Here is the shop page
    http://www.realizingglobalhealth.com/wp-admin/post.php?post=13368&action=edit

    This is something that is not theme related.
    I saw the following pages

    Shop
    cart
    checkout
    My account
    Thank You

    -Rui

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