New Landing How can we help? Themeforest Theme Support Neighborhood Product subcategories display no products

Viewing 3 posts - 1 through 3 (of 3 total)
  • #125619
    melete26
    Member
    Post count: 41

    Hi,

    I recently upgraded my theme to 1.94, then 1.96. At some point, my product subcategories got messed up.

    From my shop page, if you click on any subcategory in the woocommerce product categories widget, you’ll receive a message saying that “No products were found matching your selection.”

    This is a false error, as I do have products assigned to these subcategories. Products that are only assigned to a top-level category show up fine.

    I have tried resetting my counts in my WooCommerce tools, but that’s didn’t help.

    Any help would be greatly appreciated!

    #125658
    melete26
    Member
    Post count: 41

    Just FYI…I had to recreate all my subcategories to make things work again. I have no idea why this happened, but all my old subcategories seemed to have become corrupted. When I assigned the same products to my new subcategories all worked fine.

    Very frustrating.

    #125673
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It seems woocommerce issue. Please contact once at woocommerce support http://support.woothemes.com/ .
    Thanks
    Mohammad

Viewing 3 posts - 1 through 3 (of 3 total)

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