New Landing How can we help? Themeforest Theme Support Neighborhood not been able to save custom css

Viewing 12 posts - 1 through 12 (of 12 total)
  • #121759
    carlotte
    Member
    Post count: 42

    Hi Guys,

    I wanted to add a line to the custom css box in theme options, but when saving these items I’ll end up on a blank page
    (http://www.twinklebird.nl/wp-admin/options.php)

    The custom css ins still there in the box and in the database, but it is not showing on the site.

    Thanks for your support.

    Carlotte

    #121770
    Mohammad – SUPPORT
    Moderator
    Post count: 27441
    This reply has been marked as private.
    #121783
    carlotte
    Member
    Post count: 42
    This reply has been marked as private.
    #121813
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please request to your hosting provider to increase memory limit. Currently, it has 64M.
    Thanks
    Mohammad

    #122008
    carlotte
    Member
    Post count: 42

    Hi Mohammad,

    The memory limit is now 96M.
    But still blank page after trying to save theme options.

    Thanks Carlotte

    #122242
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Can you please increase the memory upto 296MB ?
    Thanks

    #122976
    carlotte
    Member
    Post count: 42

    Hi Mohammed,

    I did, but now al the theme options / theme settings are gone, so I try to re-create them.
    The problem is I cannot choose a google font (there is no dropdown anymore)

    Can you please fix that?

    Another change is that the custom code I added in the CSS box, does not work anymore as before. I’ve added images to footer & header, but they do not strech anymore as a full background

    (custom css is
    #header{
    background: #222 url(‘http://www.twinklebird.nl/wp-content/uploads/2014/07/headerdefinitief.jpg’) no-repeat center top;//
    }

    #footer{
    background: #222 url(‘http://www.twinklebird.nl/wp-content/uploads/2014/07/footerdefinitief.jpg’) no-repeat center top;//
    }

    )

    The website is till way way slow. Is there anything that I can do besides switching host? I’ve already used better wordpress minify.

    Thanks

    #123030
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Trying to access your site admin to check your settings but the modal window is asking for credentials.

    Can you provide that modal credentials?

    -Rui

    #123033
    carlotte
    Member
    Post count: 42
    This reply has been marked as private.
    #123040
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    The code css code had some extra slashes in the code “//”
    The background you are using is not repeating so it won’t stretch.

    What dropdown you are saying that disappeared?
    Can you provide a screenshot?

    -Rui

    #123049
    carlotte
    Member
    Post count: 42

    The dropdown to choose a google font in theme options -> font options (see attachment) is gone.

    How can I set a google font?

    Attachments:
    You must be logged in to view attached files.
    #123506
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Looks like you have a JS conflict which is causing the options panel to not fully load. Can you try disabling any plugins you have active to see if one of those is causing the issue? This is unlikely to be an issue with the theme itself.

    – Ed

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