New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Media Queries Not Working On IE11

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    Posted in: Neighborhood
  • October 21, 2014 at 3:03 am #121732
    dharr88
    Member
    Post count: 7

    Ive decided to make my site responsive and I cant figure out why respond.css and the media queries wont work when I minimize the browser below 768px in IE 11. When I change the window size below 768px all my elements are all over the place.

    Ive checked that its not due to the compatibility mode in IE and messed around with html5shim and respond.js, but its not that.
    Ive also tried disabling all the plugins etc.
    Could it be possibly to do with the version of bootstrap.css?

    The responsive.css just isnt getting executed.

    Any help would be much appreciated.

    Duncan

    October 21, 2014 at 11:23 am #121892
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    We need admin credentials to be able to see the site.
    Please use the private reply option.

    Thanks.

    -Rui

    October 21, 2014 at 1:18 pm #121948
    dharr88
    Member
    Post count: 7
    This reply has been marked as private.
    October 21, 2014 at 1:39 pm #121963
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Just notice you don’t have the latest version of the theme.
    Can you update the theme first so we can check that issue after the update?

    Thanks.

    -Rui

    October 21, 2014 at 5:00 pm #122064
    dharr88
    Member
    Post count: 7

    Ive just updated to 1.92 and still seem to have the problem.
    I have done this locally and not live yet.
    Ive tested it on IE9 and this seems to work.
    IE 11 is definitely having trouble recognising the media queries in responsive.css
    I understand that IE 10/11 have changed how the use media queries
    and only support the ‘-ms-high-contrast’ media query.

    Any help on a hack for this would be great.

    Duncan

    October 21, 2014 at 5:19 pm #122071
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    The latest is 1.93 version.

    Can you check in Appearance-> themes click on the details of Neighborhood.

    If it doesn’t work with the latest update, will check with the development team.

    -Rui

    October 21, 2014 at 10:02 pm #122108
    dharr88
    Member
    Post count: 7

    Its miraculously fixed itself. 2 days of investigation and I have no idea what Ive done to fix it.
    It was probably a browser setting issue.

    October 21, 2014 at 10:11 pm #122109
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Humm, don’t think so I also saw the same as you in IE.
    Probably the W3Total Cache plugin.

    Glad it’s solved.
    -Rui

    October 21, 2014 at 10:25 pm #122110
    dharr88
    Member
    Post count: 7

    ah thats what it was! I cleared out the cache for all the plugins before. I was convinced id cleared the cache before starting this thread.

    Thanks again anyway.

    October 21, 2014 at 10:46 pm #122114
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem.
    -Rui

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