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  Posted in: Dante
• October 20, 2014 at 6:17 pm #121649
  GabrielFonseca

  Member

  Post count: 33

  Hi,

  I installed Revolution Slider plug in, when i want upload homeslider.zip i
  click in the IMPORT SLIDER button, but nothing happened.

  I recent installed OS X YOSEMITE, may it be cause conflict with java.

  Any suggest?

  October 20, 2014 at 10:04 pm #121697
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Can you provide us your website url and admin credentials so we can check if the error exist?

  Please use the private reply option.

  -Rui

  October 21, 2014 at 5:24 pm #122073
  GabrielFonseca

  Member

  Post count: 33

  This reply has been marked as private.
  October 21, 2014 at 6:28 pm #122085
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please upgrade your revolution slider plugin. You can download latest at Version 4.6 – http://d.pr/f/sWGE/1lGmhBpc and update through Manual update button at bottom of plugin setting page.
  Thanks
  Mohammad

  October 21, 2014 at 8:09 pm #122096
  GabrielFonseca

  Member

  Post count: 33

  Hi,
  Sorry but i updated plug to 4.6 and all is same, not work.

  By the way the new version its 4.63

  I wait you answer, gracias.

  October 22, 2014 at 6:25 am #122184
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please upload new version of plugin through FTP login detail because some files missing.
  Thanks
  Mohammad

  October 27, 2014 at 9:13 am #123251
  Jose

  Member

  Post count: 7

  Hello, I have the same problem on my website and I have updated plugin but don’t works well.

  Could you help me? (website is http://farma.indipro.es )

  October 27, 2014 at 10:26 am #123285
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please provide me FTP login detail and wordpress admin login detail so i can check and resolve the issue.
  Thanks
  Mohammad

  October 27, 2014 at 10:32 am #123289
  Jose

  Member

  Post count: 7

  Sorry but I update the plugin and clean my cookies and Revolution slider works fine now! 🙂

  Thanks! 😀

  October 27, 2014 at 10:37 am #123293
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I am glad that you managed to resolve the issue.
  Thanks
  Mohammad

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  Posted in: Dante