ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Dante
• October 14, 2014 at 8:44 pm #120199
  rafaelflores

  Member

  Post count: 12

  Hi!

  Revolution Slider is not working…

  I have uninstalled the plugin and installed again…I read documentation.. all the answers you provided in support concerning Revolution Slider and checked all the possible solutions you provided…but no luck! 🙁

  Please, help, I´m going crazy with this!!

  Many thanks in advance for your support.

  Kind regards,
  Rafael

  October 15, 2014 at 9:58 am #120351
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  What about it is not working?

  – Kyle

  October 15, 2014 at 10:01 am #120356
  rafaelflores

  Member

  Post count: 12

  Hi Kyle,

  I put it all the infos in the private query.

  Here you have again the demo page with only Revolution Slider in (not working or not showing)

  http://km16.es/revolution-slider-test/

  Thanks

  October 15, 2014 at 11:02 am #120392
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  You have some errors in the javascript console related to Rev slider.

  https://www.dropbox.com/s/qi4qmrwx3cf6cgl/revslider_error.png?dl=0

  Did you include any jQuery script anywhere?

  Can you try to deactivate all plugins except Rev Slider to see if it works alone?

  -Rui

  October 15, 2014 at 11:23 am #120402
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  This reply has been marked as private.
  October 15, 2014 at 12:17 pm #120428
  rafaelflores

  Member

  Post count: 12

  This reply has been marked as private.
  October 15, 2014 at 3:16 pm #120511
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I have resolved the issue so please check.
  Thanks
  Mohammad

  October 15, 2014 at 3:21 pm #120516
  rafaelflores

  Member

  Post count: 12

  Hi,

  It works! Where it was the problem?

  Many many thanks Mohammad! 🙂

  Rafael

  October 15, 2014 at 3:23 pm #120518
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  It was W3 Total cache plugin so i disabled it.
  Thanks
  Mohammad

• Back to forum

  Posted in: Dante