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  Posted in: Neighborhood
• October 14, 2014 at 2:53 pm #120082
  daniel25k

  Member

  Post count: 46

  Hi

  since today i cant upload pictures. Not in the mediauploader and not in the blodpost.

  I tried it with the wordpress standardtheme there are no problems everything works fine. i deleted the chaching plugin but still the same problem. if i click on the mediathek there is just the wheel for loading and a blank page… and if i try uploading pictures it ends at 100 % and stays there. when i switch to another theme where the mediathek works, the photos have been uploaded …

  any ideas?

  October 14, 2014 at 5:20 pm #120167
  daniel25k

  Member

  Post count: 46

  update…

  i tried a few sings so far…

  file permmissions of the uploads folder – dont work

  media –> setting —> uncheck the option to organize in the uploas folder

  use an backup funkctions.pho

  nothing works!!!

  it has to be an issue with the theme cause it works with every other theme

  October 14, 2014 at 5:44 pm #120171
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Can you provide us admin access so we can check?
  Please use the private reply option.

  -Rui

  October 15, 2014 at 9:26 am #120324
  daniel25k

  Member

  Post count: 46

  This reply has been marked as private.
  October 15, 2014 at 10:21 am #120364
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  This reply has been marked as private.
  October 15, 2014 at 11:24 am #120403
  daniel25k

  Member

  Post count: 46

  ok i set the debug mode on true!

  where do i check the log error files?

  October 15, 2014 at 11:37 am #120412
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  It depends on your hosting cPanel. If you not sure contact them to help finding the log error files.

  Couldn’t see anything else with the debug turned on.

  See if you can find the logs, so we can understand what’s going on.

  Also tested in my dev server with Neighborhood 1.93 and WordPress 4 and the images are displaying fine.

  -Rui

  October 15, 2014 at 11:42 am #120415
  daniel25k

  Member

  Post count: 46

  i checked the host… they are using nothing loke cpanel or something else… this host of my customer is very old school and the panel does not display error logs

  but i did this will see…

  // Enable WP_DEBUG mode
  define(‘WP_DEBUG’, true);

  // Enable Debug logging to the /wp-content/debug.log file
  define(‘WP_DEBUG_LOG’, true);

  // Disable display of errors and warnings
  define(‘WP_DEBUG_DISPLAY’, false);
  @ini_set(‘display_errors’,0);

  // Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
  define(‘SCRIPT_DEBUG’, true);

  October 15, 2014 at 3:11 pm #120507
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Notice you have some modifications in the functions.php
  Do you have any other additional modifications?

  Can you test with an original version of Neighborhood?

  -Rui

  October 15, 2014 at 3:14 pm #120510
  daniel25k

  Member

  Post count: 46

  i tested it with an original functions.php

  i will test it with an original neighborhood theme… let you know

  October 15, 2014 at 3:31 pm #120522
  daniel25k

  Member

  Post count: 46

  well … that worked and also solved another strange problem…

  thx for the idea 😉

  October 15, 2014 at 4:00 pm #120540
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  That’s great. Less 2 Problems 🙂
  -Rui

  October 15, 2014 at 4:03 pm #120542
  daniel25k

  Member

  Post count: 46

  but one question… i carefully saved my custom.css file but it wasnt necessary cause the custom.css file in the new theme was already overwritten with my customized css code… who is that possible? it was a fresh downloaded neighboorhood theme?

  October 15, 2014 at 5:10 pm #120555
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  What is the file location of that custom.css ?

  – Rui

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  Posted in: Neighborhood