New Landing How can we help? Themeforest Theme Support Dante Single Product Page Questions

Viewing 15 posts - 1 through 15 (of 16 total)
  • Posted in: Dante
  • #119964
    crease
    Member
    Post count: 101

    I wanted to make a few changes to my product pages and hoped you could help.

    1. Is it possible to show all product thumbnail images at once instead of sliding across?

    2. When selecting the product variables the images (after sliding through automatically) return to the first image after an option is selected. The thumbnails then jump down to the height of the tallest image so there is a gap between them and the product image. Can I stop this or stop the automatic image change to help the situation?

    Appreciate your help on this.

    Product page example:
    http://146.247.49.7/~langleyd/products/benches/sheldon-bench-sbn304/

    #120095
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    1) I’m afraid not

    2) I don’t get any issue with the variations and images? Please can you talk me through the steps to recreate the problem?

    – Kyle

    #120114
    crease
    Member
    Post count: 101

    1) Do you mean not with this theme, not in the scope of your support or not at all?

    2)On first load they look and work fine. But if you choose any other option i.e. slat material then the images scroll back to the begin and the eight of the image box resizes to the largest image, pushing the thumbnails down (sometimes out of view). See attachment.

    Attachments:
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    #120122
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    1) The image section is a slider, it’s not possible to display as anything other than a slider

    2) On which browser? This does not happen for me

    – Kyle

    #120271
    crease
    Member
    Post count: 101

    1) I don’t mean the main image itself. Although I would like it to not autoplay. I mean the thumbnails. If I have over 7 images then the thumbnail menu carries across horizontally. I just wanted to show all the thumbs at once. See Screenshot. (red is existing container, green is requested layout).

    2) I am using Chrome, but I have checked it on IE and Safari too. Same problem. Which browser are you using?

    Attachments:
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    #120302
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    1) Add this to your custom css:

    #product-img-nav .slides.thumbnails {
      transform: none !important;
      width: 100% !important;
    }

    2) I’m using chrome on mac and I do not get this issue, I go through images, change variation, it returns the the first image but there is no space below, it’s fine

    – Kyle

    #120314
    crease
    Member
    Post count: 101

    1) Perfect, i thought it would be something easy like that. I will adjust the rest of the CSS to tidy it up a bit. Thanks.

    2) Thats strange. I am using Chrome on a mac too but checked it on a couple of colleague’s PC in Chrome and IE and still the same. hmmm

    #120315
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I will have to forward this to my colleague to see if they can replicate your issue

    – Kyle

    #120317
    crease
    Member
    Post count: 101

    Try this page. as it is very apparent due to a tall image.

    http://146.247.49.7/~langleyd/products/benches/sheldon-bench-sbn300/

    and then change the length variable from 1800mm to 3200mm.

    #120327
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Manage to reproduce this but when this happen if we activate another browser window an then return to the page with the problem when the window gain focus it adjust again the position of the pictures staying everything ok.

    Will have to check this with Ed.

    -Rui

    #120333
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you try just one experiment?
    Deactivate all the plugins except Wooocommerce. clear the browser cache and test again.

    -Rui

    #120345
    crease
    Member
    Post count: 101

    Tested this and still the same issue.

    #120397
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Ok. Will need to check with Ed.

    #120639
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    This reply has been marked as private.
    #120677
    crease
    Member
    Post count: 101

    Perfect thanks for this, its been bugging me for ages. Thanks for the help. What was the problem? Will it be implemented for the next update or will it return once i update the next theme update?

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