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  Posted in: Joyn
• October 14, 2014 at 6:01 am #119794
  Dex

  Member

  Post count: 7

  Hi – Tried to import the demo content, and while the page does refresh periodically, there is an error (screen cap attached) every time. I am never presented with the dialogue to choose specific modules. After over an hour or this, I had to restart the computer. When I go back and check if anything is imported, I notice some new files in media but they have no previews and can’t be deleted. Not sure what to do next (reinstall WP?). I am using Safari. Any guidance appreciated.

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  October 14, 2014 at 6:10 am #119796
  Dex

  Member

  Post count: 7

  Going to try it again and let it spin.

  October 14, 2014 at 8:10 am #119808
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Its ok. Let me know your feedback.
  Thanks
  Mohammad

  October 14, 2014 at 4:13 pm #120137
  Dex

  Member

  Post count: 7

  Left overnight…still spinning this morning.

  October 14, 2014 at 4:17 pm #120139
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  It seems that your site is running out of memory.
  Can you edit your wp-config.php and increase your current memory settings.

  Check this documentation.

  http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

  -Rui

  January 8, 2015 at 5:16 am #139839
  Dex

  Member

  Post count: 7

  FYI – upgraded memory allocation per your suggestion, but never got it to work.

  January 8, 2015 at 6:22 am #139843
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Are you still getting this memory error? If you are getting this error again so please increase more memory.
  Thanks
  Mohammad

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  Posted in: Joyn