New Landing How can we help? Themeforest Theme Support Dante Portfolio & Mobile Menu

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Dante
  • #119469
    ritchmedia
    Member
    Post count: 66

    Hi, I have 4 issues with this theme that i need assistance with:

    1) – Portfolio is not being displayed (see Collections page)

    2) – Mobile Nav menu doesn’t open/respond when clicked

    3) – Go to top button has vanished

    4) – On portfolio pages (http://estelleruth.co.uk/collections/eleanor-lightweight/) the social share icons has an error (to the left of the Facebook icon)

    thanks,
    James

    #119874
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    1 and 4 it’s fixed.
    Regarding 2 and 3 you have an error in you Javascript console that can be causing the errors.

    https://www.dropbox.com/s/l39q07gnunb6wq9/error_console_javacript.png?dl=0

    Can you try to disable Woocommerce and clear the case to check if the 2 and 3 works?

    -Rui

    #120214
    ritchmedia
    Member
    Post count: 66

    Hi Rui,

    Yes, 2&3 appear to work if I disable Woocommerce. Tried clearing cache, but when i re-activate woocommerce same problem comes back. (also noticed the portfolio filters do not display if woo is activated).

    I realise I also have the same problems on another site using Neighborhood.

    what do we do now?

    #120225
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Did a deeper search and it’s seems a security problem, you server is refusing to load 2 files because of their name.

    The solution is in this Woothemes article.
    http://docs.woothemes.com/document/jquery-cookie-fails-to-load/

    -Rui

    #121268
    ritchmedia
    Member
    Post count: 66

    Hi Rui,

    I have installed the woo plugin fix and it has resolved the problems.

    Many thanks to you for finding the solution!

    James

    #121322
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Great, thanks Rui

    – Kyle

Viewing 6 posts - 1 through 6 (of 6 total)

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