New Landing How can we help? Themeforest Theme Support Pinpoint Cannot select Google Fonts

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Pinpoint
  • #117939
    kajleers
    Member
    Post count: 12

    Hi,

    I cannot select any Google Fonts in Pinpoint’s Font Options. I have tried adding the official lines from Google Webfonts to CSS sheets but to no avail.

    Could you please give me a hand?

    Sincerely,

    Kaj Leers

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    #117958
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    You have some errors in the javascript console.
    Can you check if the file functions.js exist in the directory that is showing in the error below.

    b>: require_once(../../../../wp-load.php) [function.require-once]: failed to open stream: No such file or directory in C:\domains\dawnstar.nl\wwwroot\wp-content\themes\Pinpoint_v1.3\pinpoint\js\functions.js.php< -Rui

    #117965
    kajleers
    Member
    Post count: 12

    Hi,

    It does – see the screenshot. But mind you: this is the *old* Pinpoint theme; I immediately updated to the latest Pinpoint theme (1.62 if I recall) within WordPress.

    That seems to have created an entirely new Pinpoint theme folder in my /wp-content/themes (see second screenshot).

    So I’m thinking that the new Pinpoint theme is calling a script in the old Pinpoint 1.3 theme…? *confusing*

    How to solve this without creating havoc?

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    #117981
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    The current theme you have active is the 1.3 version. Can you try the 1.6.2 ?
    -Rui

    #117984
    kajleers
    Member
    Post count: 12

    Argh. So the Pinpoint theme update doesn’t replace the old theme or add to it, it just uploads a new theme?

    Rrrrright 🙂

    Well, I guess that’s solved then. So I can now safely delete the Pinpoint v1.3 from my ftp, I imagine? Would save space…

    Thank you!

    #117993
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great.

    Yes you can delete the old folder.
    It updates but I guess you changed the directory of the theme (that should be the cause).

    -Rui

    #118004
    kajleers
    Member
    Post count: 12

    Actually, I didn’t. The directory was named ‘Pinpoint v1.3’ when I first purchased & downloaded it from Envato.

    But no matter, it’s solved now, thanks again!

    #118006
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Ok. Apologize for my mistake.
    Rui

Viewing 8 posts - 1 through 8 (of 8 total)

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