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  Posted in: Cardinal
• October 6, 2014 at 8:20 pm #117748
  darthsaschi

  Member

  Post count: 86

  Hi swiftideas.

  I have an issue with a Parallax Master Slider on IE11:

  http://bnbm.de/de/master-slider-ie11-issue/

  Works fine on IE10+9 (DevTools) but not with IE11.

  Yesterday I installed the latest version of Master Slider, but it didn’t fix the problem.

  Do you have an idea?

  Kind regards.

  Sascha

  October 7, 2014 at 11:02 am #117959
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Can’t see error in the javascript console. Will forward the topic to the development team.

  -Rui

  October 7, 2014 at 4:29 pm #118205
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  This reply has been marked as private.
  October 7, 2014 at 8:06 pm #118272
  darthsaschi

  Member

  Post count: 86

  Hi Ed.

  Yeah, I feared that. I recently installed 2.7.2 but the problem remains. I’ll bring it to their attention. I hope this can be solved, because the Master Slider is much better in performance than the RevSlider…

  Thank you and kind regards.

  Sascha

  October 7, 2014 at 11:11 pm #118293
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  No problem. Thanks Ed.
  -Rui

  October 9, 2014 at 8:25 pm #119029
  darthsaschi

  Member

  Post count: 86

  Hi Ed.

  I did bring this to avertas attention, but this was the answer:

  “Thanks for using our slider. Unfortunately support is restricted to buyers only. Please ask your theme author to contact us, we will guide them to solve the issue.”

  So what now?

  Thank you and kind regards.

  Sascha

  October 10, 2014 at 2:51 am #119086
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Annoying. I’ll log it with them now, thanks for letting me know. Will relay when I can.

  – Ed

  October 13, 2014 at 4:49 pm #119739
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Hi Sascha,

  They have advised me of this fix, try adding it to the theme custom css:

  
  .ms-ie11 .ms-slide-bgcont{position:absolute!important}
  

  Let me know.

  – Ed

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  Posted in: Cardinal