New Landing How can we help? Themeforest Theme Support Dante page builder not working

Viewing 11 posts - 1 through 11 (of 11 total)
  • Posted in: Dante
  • #117713
    olgaboca
    Member
    Post count: 41

    hello,

    I think that right after I moved my site from bluehost to new hosting: http://wpengine.com/
    my page builder was no longer available.

    Maybe there also some plugins are not compatible with your page builder?

    Any ideas what might cause the problem?

    Thank you

    #117715
    olgaboca
    Member
    Post count: 41

    Just updated dante to new version and half of the site is white:
    http://www.agileip.ca/ http://www.agileip.ca/why-agileip/

    page builder is still not available

    #117718
    olgaboca
    Member
    Post count: 41

    Sorry, but I just tested site in different browsers.

    Internet explorer work fine.
    In firefox and chrome animation effects are not loading as on the pages: http://www.agileip.ca/
    on this page http://www.agileip.ca/why-agileip/ I have 3 advantages and 3 benefits with animation (now empty)

    Any ideas how to fix it asap.

    #117720
    olgaboca
    Member
    Post count: 41

    I think some files where corrupted on my computer. I fixed this issue. Now all is loading good. In all browsers.
    Still no page builder available.

    Thanks

    #117904
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am glad that you managed to resolve the issue.
    Thanks
    Mohammad

    #118145
    olgaboca
    Member
    Post count: 41

    Hi,

    Yes, I just managed to fix some browser issue, but the main issue is page builder that is not longer available.

    Any idea what might cause the problem. As I mentioned before I moved to the new hosting http://wpengine.com/ …..

    Thank you

    #118175
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Have you enabled the page builder in the screen options?

    – Kyle

    #118178
    olgaboca
    Member
    Post count: 41

    HI Kyle,

    Yes, I just checked. Swift Page Builder is enabled in screen options.

    #118179
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can you try deactivating all of your plugins to see if that changes anything?

    – Kyle

    #118924
    olgaboca
    Member
    Post count: 41

    HI,

    Sorry, it took me a while to get back to the issue.
    Yes, you were right. After I played with plugins, I deactivated and reactivated them all again, all works fine.

    Sorry to bother you with such a simple issue.
    Thanks for your time.

    Regards

    #118930
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Thanks Kyle
    -Rui

Viewing 11 posts - 1 through 11 (of 11 total)

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