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  Posted in: Neighborhood
• October 6, 2014 at 12:39 pm #117564
  [email protected]

  Member

  Post count: 57

  Hi there,

  My issue is the following. Instaed of having proper icons, as the search one, or the cart one, or the one to choose language, etc. I have wrong ones (please check the attachment)

  I ve noticed that this problem doesn’ t exist anymore if I disable the caching, so there is clearly something wrong with the cached version of the theme.

  In order to fix it I d like to know where all these icons are saved in the theme so I can purge those files from my cdn and display the correct version of the theme

  Regards

  Fabio

  ps. all plugins and theme are at the current version

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  October 6, 2014 at 12:46 pm #117569
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Can you provide us your website url?

  -Rui

  October 6, 2014 at 12:48 pm #117571
  [email protected]

  Member

  Post count: 57

  sure

  http://timeforyourskin.com/it/

  October 6, 2014 at 12:54 pm #117576
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  This is probably related to your cdn configuration or htaccess file. You have the error below in the Javascript console.
  https://www.dropbox.com/s/lmamzi16p6bnxul/access_control-origin_issue.png?dl=0

  -Rui

  October 6, 2014 at 12:56 pm #117580
  [email protected]

  Member

  Post count: 57

  Thanks Rui

  As I said before if I turn off the cache the errors disappear.

  I thought at flushing the cache of those files but I dont know where they re.

  Do you have better recommendations?

  October 6, 2014 at 2:25 pm #117614
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  The cache plugin you are using probably has also cdn configurations, try to disable them.
  -Rui

  October 6, 2014 at 2:35 pm #117623
  [email protected]

  Member

  Post count: 57

  Yes it does

  And as I said before when I disable it teh icons display perfectly

  Having said that, I dont want to stop using the cache and the cdn, but flush only the wrong files

  Can you please tell me in which folders of the theme can I find all these icons, please

  Regards

  Fabio

  October 6, 2014 at 10:53 pm #117776
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Cacching is one thing, CDN it’s another.
  Font awesome it’s just fonts it don’t exist images folder, that font isn’t being load because of your cdn settings.

  -Rui

  October 7, 2014 at 11:36 am #117995
  [email protected]

  Member

  Post count: 57

  Dear Rui

  This morning I ve contacted the support of my cdn and my host.

  We have tried different things

  rewriting .htaccess, modifying css as in https://wordpress.org/support/topic/some-icons-do-not-display-in-chrome, deleting cache, purging cdn, etc. but with no success

  they have als checked all my settings from my admin page and http://ftp..they result ok

  We have also noticed that this issue only happens on chrome or firefox but not on safari from iPad, and only when cdn is on

  one further info is that this issue has only started n september when wodpress woocommerce the theme and all the other plugins have been updated

  Do you have any ideas?

  Where can I find the icons in the theme folder…maybe i can try to exclude it from the cdn

  Regards

  Fabio

  October 7, 2014 at 1:01 pm #118079
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please insert this code at functions.php of child theme.

  function sf_enqueue_styles_new(){
  wp_deregister_style('fontawesome');
  wp_dequeue_style( 'fontawesome' )
  wp_register_style('fontawesomeNew', '//maxcdn.bootstrapcdn.com/font-awesome/4.2.0/css/font-awesome.min.css', array(), NULL, 'all');
  wp_enqueue_style('fontawesomeNew'); 
  }
  add_action('wp_enqueue_scripts', 'sf_enqueue_styles_new', 111); 

  Hope that should work sure 100%.

  Thanks
  Mohammad

  October 7, 2014 at 2:07 pm #118113
  [email protected]

  Member

  Post count: 57

  Hi Mohammmad

  Thanks for your tips

  Unofrtunately it doesnt work.

  I ve created a child theme in my test website (same as the production one)

  When I create a functions.php file with

  <?php

  function sf_enqueue_styles_new(){
  wp_deregister_style(‘fontawesome’);
  wp_dequeue_style( ‘fontawesome’ )
  wp_register_style(‘fontawesomeNew’, ‘//maxcdn.bootstrapcdn.com/font-awesome/4.2.0/css/font-awesome.min.css’, array(), NULL, ‘all’);
  wp_enqueue_style(‘fontawesomeNew’);
  }
  add_action(‘wp_enqueue_scripts’, ‘sf_enqueue_styles_new’, 111);

  ?>

  it just returns me a blank page

  So i guess there is something not correct

  Regards

  Fabio

  October 7, 2014 at 5:05 pm #118220
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Did you show them the image error I attached in previous reply?
  This is error of Access-Control-Allow-Origin , when resources are loaded from a different domain.

  Check this documentation.

  Font Awesome Doesn’t Work In Firefox : Fixed

  -Rui

  October 7, 2014 at 6:59 pm #118257
  [email protected]

  Member

  Post count: 57

  Dear Rui

  Unfortunately I have already tried to edit .htaccess with the support team of maxcdn. They say that the header is not being rewritten by .htaccess. if it was it would have Access-Control-Allow-Origin “*” in it’s header.
  That can only lead me to your hosting provider and their execution.

  Hope to get some support from their side

  Regards

  Fabio

  October 7, 2014 at 11:54 pm #118320
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Ok. Something is wrong or in the server or the CDN.
  Let us know what they figure out.

  -Rui

  October 8, 2014 at 1:25 pm #118550
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  This reply has been marked as private.
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  Posted in: Neighborhood