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  Posted in: Neighborhood
• October 5, 2014 at 9:07 pm #117341
  e_van

  Member

  Post count: 3

  Hi,

  I have a problem with the theme. When I’ve tried to do the checkout in the shop I’ve received the next message “Fatal error: Call to undefined method WC_Order::has_status() in /home/delpuebl/public_html/wp-content/themes/neighborhood/woocommerce/checkout/thankyou.php on line 32” in the url(http://www.delpuebloalplato.com/checkout/order-received/11923/?key=wc_order_5431b1df7e091)

  Thanks for all 😉

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  October 6, 2014 at 5:09 am #117358
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please upgrade to latest version 1.93 of theme to resolve the issue. Hope that should resolve the issue.
  Thanks
  Mohammad

  October 6, 2014 at 11:02 am #117538
  4boards

  Member

  Post count: 37

  Have same problem as e_van, theme is updated to 1.93, WC Version 2.2.4 WP version 4.0

  Following 2 lines are generated in error.log for each order:
  [04-Oct-2014 15:03:13 UTC] PHP Fatal error: Call to undefined method WC_Order::has_status() in /home/boardsc/public_html/wp-content/themes/neighborhood/woocommerce/checkout/thankyou.php on line 32
  [04-Oct-2014 15:03:15 UTC] PHP Fatal error: Call to undefined method WC_Order::has_status() in /home/boardsc/public_html/wp-content/themes/neighborhood/woocommerce/checkout/thankyou.php on line 32

  Thanks, Bob

  October 6, 2014 at 11:06 am #117542
  e_van

  Member

  Post count: 3

  Hi Mohammad,

  I´ve updated de theme, but the problem still persists.

  Thanks.

  October 6, 2014 at 11:38 am #117547
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  @e_van
  
  @4boards

  Can you both try this with the default Twenty Fourteen theme active?
  Just to see if is related to Neighborhood theme.

  -Rui

  October 6, 2014 at 1:32 pm #117591
  e_van

  Member

  Post count: 3

  Hi Rui,

  I changed the theme Twenty Fourteen and I’ve made ​​a purchase and I have had no problems with checkout.
  Also I’ve found other error with view order in the personal account.

  Thanks

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  October 6, 2014 at 2:07 pm #117608
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Just to be sure. You are using the latest version of Woocommercer? Since you update the Neighborhood theme to the last version you should use Woocommerce last versions(2.2.4)

  -Rui

  October 6, 2014 at 4:17 pm #117671
  e_van

  Member

  Post count: 3

  Hi Rui,

  I updated Woocommerce to the last version (2.2.4) and now the checkout works fine XP

  Thanks for your time 😉

  October 6, 2014 at 4:54 pm #117677
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  @e_van Glad it’s sorted.

  
  @4boards Notice you have a child theme, can you try with the Neighborhood 1.93 Parent theme.

  -Rui

  October 8, 2014 at 2:13 pm #118578
  4boards

  Member

  Post count: 37

  Bit of a surprise here, placed an order with only Neighborhood 1.93 parent them active, NO PHP ERROR, then reactivated Child Theme, NO PHP ERROR. Not sure what is going on, no updates have been done!

  We will monitor the error file and raise another ticket if the problem recurs.

  Cheers, Bob

  October 8, 2014 at 2:32 pm #118585
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Ok. Let us know if some error appears.
  -Rui

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  Posted in: Neighborhood