New Landing How can we help? Themeforest Theme Support Dante Outdated copies of WooCommerce template files + Shop Pages uneditable

Viewing 15 posts - 1 through 15 (of 17 total)
  • Posted in: Dante
  • #115096
    iammyal
    Member
    Post count: 42

    Hi,

    I’m using WooCommerce 2.2.4 and I have an updated copy of your theme.
    I’ve attached a copy of what I am seeing on the shop pages. It’s un-editable and I’m seeing this error message throughout the site.

    Your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could the reason. Ensure you update or remove them (in general we recommend only bundling the template files you actually need to customize). See the system report for full details.

    When I check system status I see this with the version in red.

    dante/woocommerce/checkout/form-shipping.php version 2.1.2 is out of date. The core version is 2.2.0,

    How do I resolve the error message for the system status and the un-editable shop pages?

    Attachments:
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    #115102
    iammyal
    Member
    Post count: 42
    This reply has been marked as private.
    #115272
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please upgrade to latest version of theme and woocommerce plugin.
    Thanks
    Mohammad

    #115412
    iammyal
    Member
    Post count: 42

    Hi,

    I’m using a child theme with Dante version 2.66 and as I said before WooCommerce 2.2.4 Are these not the latest versions? Am I missing something?

    The system status shows that Template Overrides (WooCommerce): (see below)
    dante/woocommerce/checkout/form-shipping.php version 2.1.2 is out of date. The core version is 2.2.0,

    How do I correct this?

    #115418
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You will get fix of this issue very soon.
    Thanks

    #115889
    iammyal
    Member
    Post count: 42

    Hi,

    How soon will this issue be fixed because at present I really need to edit my shop pages and this issue is impeding my progress.

    #116034
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    This is just a warning and should be no issue to edit the shop pages.
    It’s planned for the next version.

    -Rui

    #116096
    iammyal
    Member
    Post count: 42
    This reply has been marked as private.
    #116101
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It seems that you have a child theme. What Woocommerce files have you inside the child theme(if you have any)?
    Can you try to activate the Parent theme to check if that error message still persists?

    -Rui

    #116105
    iammyal
    Member
    Post count: 42

    I have the functions.php in the child theme folder. I’ll test activate the parent theme tomorrow morning when traffic is slower.

    #116109
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Ok I understand. You can also make another test if the error still exist with parent theme active.
    The other test is to activate Twenty Fourteen theme and try to edit your shop pages.

    Remember that when you change themes WordPress sometimes changes the Front page options defined in Settings -> Reading.

    thanks

    -Rui

    #116296
    iammyal
    Member
    Post count: 42
    This reply has been marked as private.
    #116303
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Maybe it’s a conflict with other plugins. Can you test deactivating all plugins except Woocommerce.
    -Rui

    #116331
    iammyal
    Member
    Post count: 42

    Okay found the issue. Thanks Rui. Plugin conflict. NextGEN Facebook (NGFB)
    Once it was disabled the page is now editable.

    Thanks!

    #116345
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great

    – Kyle

Viewing 15 posts - 1 through 15 (of 17 total)

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