New Landing How can we help? Themeforest Theme Support Pinpoint Pinpoint sidebar issue

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Pinpoint
  • #114982
    nisbeth442
    Member
    Post count: 52

    I have pages set up as masonry with 2 sidebars (sidebar 3&4); however they are all showing sidebar one. I have rebuilt the pages several times and used the masonry with sidebar page as a template. But as soon as I change the page name, this problem occurs. Please help

    #115055
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Can you pass us the WP Login details, as well as that page’s URL so that we will debug and let you know whats the case.

    Thanks,
    laranz.

    #115606
    nisbeth442
    Member
    Post count: 52
    This reply has been marked as private.
    #115619
    nisbeth442
    Member
    Post count: 52

    The pages that have sidebars 3 & 4 (which are blank) are AFRICA ANT/AUS ASIA CARIBBEAN EUROPE GOOD NORTH AMERICA
    SOUTH AMERICA and WTF. The WTF page is the only page not displaying sidebar 1 instead of sidebar 4 on the right. All the other pages listed above are showing sidebar 1 instead of he blank sidebar 4 as the right sidebar

    #115732
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    After login it says “You are temporarily locked out”. Is there any way to get in, I can access the admin side.??

    Let us know,

    Thanks,
    laranz.

    #115962
    nisbeth442
    Member
    Post count: 52
    This reply has been marked as private.
    #116324
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It exists a conflict between the slugs of the categories and the pages.
    My suggestion is to change the category slugs(you can maintain the name).

    -Rui

    #116455
    nisbeth442
    Member
    Post count: 52

    Awesome, problem solved… many thanks Rui

    #116494
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Great.
    -Rui

Viewing 9 posts - 1 through 9 (of 9 total)

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