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  Posted in: Neighborhood
• September 25, 2014 at 11:41 am #114439
  marirove

  Member

  Post count: 52

  Hello,
  I have problem with my bag, with some clients it doesn’t work. When i try to put item in my bag at home it work’s on firefox but not on safari. My clients also it doesn’t work on firefox. What is the problem? i have update recently Neighborood and woocommerce.
  Please it’s very urgent because i can’t sell anymore.
  Thank’s Marirove

  September 26, 2014 at 7:32 am #114723
  marirove

  Member

  Post count: 52

  Hello, please i wait for you.
  Thank’s

  September 26, 2014 at 11:10 am #114848
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  It works fine for me in Safari and Firefox? (see screenshot)

  – Kyle

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  September 26, 2014 at 1:05 pm #114885
  marirove

  Member

  Post count: 52

  ok but when you want to pay the next step in safari, the bag become empty.
  thank’s for your answer.
  Marie

  September 26, 2014 at 1:06 pm #114887
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Not for me? (see screenshot)

  – Kyle

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  September 26, 2014 at 1:32 pm #114907
  marirove

  Member

  Post count: 52

  I don’t understand, at home it doesn’t work!
  See my screenshot?

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  September 26, 2014 at 1:33 pm #114910
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  That’s odd, can you test with twentyfourteen enabled?

  – Kyle

  September 26, 2014 at 1:41 pm #114912
  marirove

  Member

  Post count: 52

  No, i use only neighborood and i work with te child theme?

  September 26, 2014 at 1:44 pm #114915
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Yes, but if you test to see if the issue happens on a different theme, then we will know wether it is a theme issue or woocommerce issue

  – Kyle

  September 26, 2014 at 1:48 pm #114920
  marirove

  Member

  Post count: 52

  i will try

  September 26, 2014 at 1:51 pm #114922
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Thanks

  September 26, 2014 at 1:55 pm #114924
  marirove

  Member

  Post count: 52

  It doesn’t work also with Twenty Fourteen!Tnh bag become empty

  September 26, 2014 at 1:55 pm #114925
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Ok then it is not an issue with our theme, you will need to search google for a solution, or contact WooCommerce Support

  – Kyle

  September 26, 2014 at 2:10 pm #114930
  marirove

  Member

  Post count: 52

  Realy, nobody hase the same problem?

  September 26, 2014 at 2:11 pm #114932
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  No I’m afraid not

  – Kyle

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  Posted in: Neighborhood