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  Posted in: Cardinal
• September 21, 2014 at 12:04 pm #113006
  Nhaugaard

  Member

  Post count: 164

  Hi guys.
  I bought this plugin “Woo Product Designer”, and all is great until i have to build a product template. I have spoken with the developer through the weekend, and we can’t seem to agree on what to do, as i don’t want to pay him more money to fix something that should work right? But anyway, here’s his last response:

  Our plugin works perfectly. Your theme is not. And as proof, if you use another theme it works just fine. That mean there is a bad code is your theme which prevent a code (the colorpicker to load). The support covers everything related to our plugin. Digging in someone else code is not covered.

  Can you guys maybe check it out? It might be something simple..
  You find the problem under “WPC” – “Templates” in the admin dashboard. It does not show the background and apparently the color picker. I really don’t want to have to change theme cause of this. I really love yours!

  Thanks.

  Additional info:

  My plugin URL:

  http://premium-mockups.com/pm-builder/?product_id=11512
  or http://premium-mockups.com/pm-builder/templates (and pick a template)

  Plugin developer:

  http://codecanyon.net/item/woocommerce-products-designer/7818029

  September 22, 2014 at 8:11 am #113181
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  The issue is likely because we use a different color picker in our theme. I will forward this to the developer and see if he can help you with this issue

  – Kyle

  September 22, 2014 at 11:06 am #113253
  Nhaugaard

  Member

  Post count: 164

  This reply has been marked as private.
  September 22, 2014 at 11:07 am #113255
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  I understand, I’m sure the developer will be able to provide a solution

  – Kyle

  September 22, 2014 at 2:50 pm #113343
  Nhaugaard

  Member

  Post count: 164

  Perfect Kyle! Thank you. Means a lot! 🙂

  September 22, 2014 at 2:50 pm #113344
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  No problem

  September 22, 2014 at 5:05 pm #113397
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Well the issue is that the css of the plugin should really cover styling up these fields to not inherit the default theme styling – as they aren’t standard sized inputs. Nevertheless, here is some custom css to sort this for you:

  .wpc-colorpicker_field input[type="text"] {
  background: none;
  border: 0;
  padding: 0 7px;
  margin: 0;
  height: 12px;
  font-size: 10px!important;
  color: #fff;
  line-height: 16px;
  }

  Add that to the box within theme options and it should sort it for you.

  – Ed

  September 23, 2014 at 11:06 am #113663
  Nhaugaard

  Member

  Post count: 164

  This reply has been marked as private.
  September 23, 2014 at 4:11 pm #113819
  Nhaugaard

  Member

  Post count: 164

  Hi guys. The plugin developer luckily came through 🙂 So it’s working decent now, at least it’s useable 🙂
  Thanks again for the great support.

  September 23, 2014 at 4:22 pm #113824
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  No problem

  – Kyle

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  Posted in: Cardinal