New Landing How can we help? Themeforest Theme Support Dante Product page: page content not visible

Viewing 14 posts - 1 through 14 (of 14 total)
  • Posted in: Dante
  • #113002
    alemarengo
    Member
    Post count: 695

    Hi!
    Since the latest releases, I cannot see any page content – the textfield where one usually writes post text – other than short description and product description that are ok.
    Is there a specific reason why?

    #113208
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you explain further I’m seeing content in your website. Can you provide us an example?
    Also try to clear the cache.

    -Rui

    #113230
    alemarengo
    Member
    Post count: 695

    Hi Rui.
    Even with cleared cache, content is not visible.
    Usually it was placed under pictures slider.
    I think something happened with the latest updates. If I write something in content text field nothing is shown in product page. Once content was visible…

    #113246
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    This should be related to your child theme modified files.
    Like I replied in your topic we need to know what files did you changed in the child theme.

    -Rui

    #113275
    alemarengo
    Member
    Post count: 695

    Uh… as in the attached screenshot, I did not modify any file except for functions.php in which I did not add anything related to post content/page content unless autop disable action, which is now commented and thus not working.
    What should I do in order to know if page content is ok?
    Thanks guys and regards.

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    #113398
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you provide us a link to a specific product and also a screenshot of that field when editing the product in the admin.

    -Rui

    #113429
    alemarengo
    Member
    Post count: 695

    Hi Rui!
    Sure!
    This is a product you can check:
    http://www.puntobianco.net/shop/letto/piumino-matrimoniale-daunex-mod-tirolo-light/

    As you can see in the attached screenshot, I put an image in content page. It should be visible under the images slider, but…. unfortunately not. ๐Ÿ™

    Waiting for your help! ๐Ÿ™‚

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    #113433
    alemarengo
    Member
    Post count: 695

    Rui, I voided functions.php and noticed that content page is included in Description tab. (see the screenshot)
    Since I unset it from the beginning, I am sure once content page had been placed under images slider.

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    #113436
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I’m not sure of that, in our demo content is only inside the Description Tab/Accordion.
    Will have to forward to the developer so he can confirm this situation.

    -Rui

    #113437
    alemarengo
    Member
    Post count: 695

    Rui,
    I’m pretty sure, I mean 100% sure that everything put in page content would have been put under images slider. That was also a plus for me in choosing Dante instead of another template. ๐Ÿ™‚

    #113439
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I don’t doubt you. Ed will confirm us the functionality of that page.
    Let’s wait for his reply.

    -Rui

    #113456
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @puntobiancosnc

    It only goes under the description/image area if you have the page builder enabled.

    You can enable it for use in Theme Options > WooCommerce options. Then simply enable the page builder on each product.

    Hope that helps!

    – Ed

    #113458
    alemarengo
    Member
    Post count: 695

    Great Ed! This is exatly what I really need to know! Activate page builder in Woocommerce Options in Theme Options!
    Many, many thanks! ๐Ÿ˜‰

    #113473
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Great ๐Ÿ™‚

    – Ed

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