New Landing How can we help? Themeforest Theme Support Dante Page Builder error – Uncaught TypeError: Cannot read property 'save' of null

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Dante
  • #111433
    JavierCane
    Member
    Post count: 45

    Hi!

    I’m trying to install the latest version of Dante and I’m facing some problems with the Swift Page Builder:

    I have a local copy of the site I’m trying to modify with the Dante 2.0 and, if I edit the home page (constructed with the Swift Page Builder) and click on the “Swift Page Builder” button, I can see this error on the Chrome JS console at this exact moment:
    Uncaught ReferenceError: switchEditors is not defined page-builder.js?ver=2.0:392(anonymous function) page-builder.js?ver=2.0:392x.event.dispatch load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,quicktags,jquery-ui-core,jquery-ui…:4v.handle load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,quicktags,jquery-ui-core,jquery-ui…:4

    If I copy the content of the page as plain text on the production site (using the Dante 2.62) and try to click on the Swift Page Builder button, I can see this error on the Chrome JS console:
    Uncaught TypeError: Cannot read property 'save' of null page-builder.js?ver=2.0:903spb_getContentFromTinyMCE page-builder.js?ver=2.0:903spb_shortcodesToBuilder page-builder.js?ver=2.0:857(anonymous function) page-builder.js?ver=2.0:488m.event.dispatch load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,quicktags,jquery-ui-core,jquery-ui…:3r.handle

    If I use Safari, I get that one:

    [Error] ReferenceError: Can't find variable: switchEditors
    	(anonymous function) (page-builder.js, line 481)
    	dispatch (load-scripts.php, line 3)
    	handle (load-scripts.php, line 3)

    In Firefox, I get the same error than in Safari:
    ReferenceError: switchEditors is not defined

    I’m missing something?

    Thanks!

    #111438
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide your website url and some admin credentials?
    Please send it through private reply.

    -Rui

    #111439
    JavierCane
    Member
    Post count: 45
    This reply has been marked as private.
    #111447
    JavierCane
    Member
    Post count: 45
    This reply has been marked as private.
    #111624
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please upgrade to latest version 2.66 of theme and let me know your feedback.
    Thanks 🙂
    With Best Regards
    Mohammad

    #111628
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you check the user profile? Will need admin role.
    Thanks.

    -Rui

    #114161
    JavierCane
    Member
    Post count: 45

    It seems resolved by the moment.

    I have enabled and disabled the option Users -> Your profile > Visual Editor

    Thanks!

    #114170
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome. I’m glad that issue resolved.
    Thanks 🙂
    With Best Regards
    Mohammad

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