New Landing › How can we help? › Themeforest Theme Support › Flexform › Revolution Slider not installing

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    Posted in: Flexform
  • September 15, 2014 at 2:53 am #110478
    underoath403
    Member
    Post count: 20

    Hello I updated to wordpress 4.0 and it deleted the revolution slider I had. I can not install it anymore is says
    Could not copy file. ——- seamlessedit/wp-content/plugins/revslider/revslider.php

    any help would be great. thanks!

    September 15, 2014 at 9:52 am #110611
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please delete old one directory and upload new plugin directory through FTP software to avoid this issue.
    Thanks 🙂
    With Best Regards
    Mohammad

    September 15, 2014 at 11:15 am #110650
    underoath403
    Member
    Post count: 20

    Hello
    I tryed to upload it to ftp. It didn’t show up in the plugin directory on wordpress. Do I need to do something after I upload the plugin into the folder?

    September 15, 2014 at 11:49 am #110670
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Did the ftp upload finished with success?
    After that you need to activate the plugin.

    -Rui

    September 15, 2014 at 12:15 pm #110686
    underoath403
    Member
    Post count: 20

    When I get to wordpress to look for the plugin. Even under inactive the plugin does not show anywhere. ive installed plugins this way before this one just doesnt like to work for some reason.

    September 15, 2014 at 12:46 pm #110703
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you provide us admin credentials so we can check?
    Does the upload files have the right file permissions?

    -Rui

    September 15, 2014 at 12:56 pm #110707
    underoath403
    Member
    Post count: 20
    This reply has been marked as private.
    September 15, 2014 at 4:35 pm #110864
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Also couldn’t add the plugin. Please check the Revslider files permissions and compared them with any other installed plugin.

    -Rui

    September 15, 2014 at 11:43 pm #110987
    underoath403
    Member
    Post count: 20

    I did check and there permissions are all them same and nothing shows still. anything else I can do?

    September 16, 2014 at 11:39 am #111144
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Will have to forward to the Developer. Let’s wait for his reply.

    -Rui

    September 16, 2014 at 12:25 pm #111162
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please download plugin here http://d.pr/f/NUh4 and upload it at /wp-content/plugins/ through FTP software. Hopefully that should work.
    Thanks 🙂
    With Best Regards
    Mohammad

    September 16, 2014 at 10:36 pm #111417
    underoath403
    Member
    Post count: 20

    This did not work. all permissions are set right. I can give you my ftp if you would like.

    September 17, 2014 at 6:20 am #111503
    Mohammad – SUPPORT
    Moderator
    Post count: 27441
    This reply has been marked as private.
    September 18, 2014 at 12:08 pm #112134
    underoath403
    Member
    Post count: 20
    This reply has been marked as private.
    September 18, 2014 at 12:16 pm #112142
    Mohammad – SUPPORT
    Moderator
    Post count: 27441
    This reply has been marked as private.
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    Posted in: Flexform
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