can't find thank you page

swiftideas

ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

This topic has 4 replies, 2 voices, and was last updated 10 years by laranz – SUPPORT.

Viewing 5 posts - 1 through 5 (of 5 total)

Back to forum

Posted in: Neighborhood
September 13, 2014 at 7:10 am #110299

hana.ladorn
Member

Post count: 28

Dear Team,

Whenever my customer buys, they’ll get a thank you page. But when I test the website, the thank you page is there but it’s a bit of a mess. I try finding the page to edit but could not find it. where do I find this page? I have look at the pages and setting under woocommerce.

September 14, 2014 at 9:41 pm #110453

laranz – SUPPORT
Member

Post count: 3186

Hi,

What do you mean by thank you page is mess, Currently whats displays in your thankyou page?? Can you sent a screenshot or the scenario to create it ( by giving all the information to buy a product, hope you are still in the testing phase ) or if you want to edit the file it’s inside the theme folder, and navigate to woocommerce/checkout/thankyou.php

Let us know,

Thanks,
laranz.

September 18, 2014 at 12:38 am #111928

hana.ladorn
Member

Post count: 28

hi laranz,

can i just go to the page itself and edit? so far i can’t find “thank you page” in pages.

September 18, 2014 at 12:44 am #111929

hana.ladorn
Member

Post count: 28

my thank you page is different than the one on my “order received” page I’ve created in pages. And on the page attributes, I can find “order received” page to select.

Attachments:
You must be logged in to view attached files.

September 18, 2014 at 2:50 am #111937

laranz – SUPPORT
Member

Post count: 3186

Hi,

If you want to edit the thankyou page, then you need to do that in woocommerce/checkout/thankyou.php

Let us know,

Thanks,
laranz.
Back to forum

Posted in: Neighborhood