New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Homepage Revolution Slider stopped working

Viewing 15 posts - 1 through 15 (of 15 total)
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    Posted in: Neighborhood
  • September 10, 2014 at 4:02 pm #109209
    markmuz
    Member
    Post count: 94

    Hi – its a bit confusing this one so please read carefully…

    I was using the revolution slider on my homepage which was full-width and working perfectly. Then for some reason it started dip laying only half of the slider vertically so it was showing only around 300px of the 650px height…then the banner seemed to disappear altogether.

    I then couldn’t seem to find where to put the short code to make the slider on the homepage because I was going to re-do it…I have read the documentation from the revolution slider and still can’t seem to find where do this on the homepage. As a temporary solution I have added a revolution slider using the swift builder but it is not 100% of the screen width and is below the page title bar “HOME” instead of being above it. please can you help me to sort this out.

    Thanks for your time

    Mark

    September 11, 2014 at 1:59 am #109377
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi Mark,

    Make sure you create the revolution slider Auto responsive or full screen, then come to the page, edit it and put the slider alias here like this: http://take.ms/bgWpr

    Let us know,

    Thanks,
    laranz.

    September 17, 2014 at 9:13 am #111574
    markmuz
    Member
    Post count: 94

    Hi Laranz,

    Thanks for this but the slider is still coming through as displaying on the half of the height 🙁 – see attached screenshot because I had to take it off my live site because it looked stupid – though you can see that it should be a height of 650px, as configured in my settings in the revolution slide but it is only showing circa 300px. It used to work fine

    How do I fix this?

    Thanks for your time

    Attachments:
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    September 17, 2014 at 12:07 pm #111677
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its working fine here now. So please check after clear the browser cache.
    Thanks 🙂
    With Best Regards
    Mohammad

    September 17, 2014 at 1:13 pm #111706
    markmuz
    Member
    Post count: 94

    HI Mohammed,

    I have cleared my cache and it still does not work. Re-read my last email properly please and look at the screenshot. I know my my live site the slider looks fine because its just an in page slider rather than the full-width homepage slider because when I enter the alias on the ‘Homepage’ it only shows 300px worth of the height. I haven’t left it live because it looks embarrassing…

    please assist…

    September 17, 2014 at 9:49 pm #111888
    kaly357
    Member
    Post count: 20

    hey guys I got the same problem but also notice that the option swift builder disappeared in all pages in page editor

    Thanks for your hard work as always!

    September 18, 2014 at 10:25 am #112090
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have resolved the issue so please check. I just switched off header overlay in theme options.
    Thanks

    September 18, 2014 at 11:52 am #112127
    markmuz
    Member
    Post count: 94

    oop my bad. Awesome thank you for your help Mohammed

    September 18, 2014 at 11:55 am #112129
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome. I’m glad that issue resolved.
    Thanks 🙂
    With Best Regards
    Mohammad

    September 24, 2014 at 9:22 am #113999
    markmuz
    Member
    Post count: 94

    HI Mohammed,

    …Just realised the Revolution Slider isn’t devolving to smartphone properly and is maintaining the full height which doesn’t look good – please can you help…

    September 24, 2014 at 1:53 pm #114088
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please upgrade to latest version of plugin after download plugin at http://support.swiftideas.net/forums/topic/revolution-slider-latest-version-2/page/2/. Make sure that you have set responsive in slider setttings and let me know your feedback.

    Thanks 🙂
    With Best Regards
    Mohammad

    September 24, 2014 at 1:58 pm #114090
    markmuz
    Member
    Post count: 94

    Hi Mohammed,

    thanks for getting back to me. I have the latest version but I cannot see where to make the slider responsive – I’ve been into global settings and it doesn’t appear to be there…

    thanks for your help

    September 24, 2014 at 2:01 pm #114093
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please refer this article http://www.wpexplorer.com/revolution-slider-review-guide/ and hope that should help to you.
    Thanks 🙂
    With Best Regards
    Mohammad

    September 24, 2014 at 2:22 pm #114099
    markmuz
    Member
    Post count: 94

    Hi Mohammed,

    I have put “Auto-responsive” on but it still appearing full size on smart phone… see attached screenshot of my settings

    Attachments:
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    September 24, 2014 at 4:35 pm #114154
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I see that you have set min-height 650 in settings. Its cause to issue.
    Thanks 🙂
    With Best Regards
    Mohammad

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    Posted in: Neighborhood
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