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  Posted in: Dante
• September 9, 2014 at 12:09 am #108264
  Tomaso64

  Member

  Post count: 8

  I have converted a SWF into the following formats: .OGG, .MP4 and .MOV
  I have stored it in the media library.

  I can play these on WP (media library, preview page) but they will not load in the Parallax window.

  Can’t find any documentation on this, could you help?

  September 9, 2014 at 5:40 am #108310
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I see that your login credential is incorrect. Can you please provide me correct credential and specific page url with issue.
  Thanks 🙂
  With Best Regards
  Mohammad

  September 11, 2014 at 7:15 pm #109772
  Tomaso64

  Member

  Post count: 8

  Sorry, I just reposted this with the correct information and more detail. If you wish you can delete this post.

  Otherwise here you go

  Tomaso

  September 11, 2014 at 7:41 pm #109785
  Tomaso64

  Member

  Post count: 8

  This reply has been marked as private.
  September 12, 2014 at 2:56 am #109915
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I see that you did not uploaded .webm and .ogg format videos at your website. Both of videos are not exist at input paths http://www.bhtotalmarketing.com/wp-content/uploads/2013/10/BHsp221.ogg, http://www.bhtotalmarketing.com/wp-content/uploads/2013/10/BHsp221.ogg. I have attached screenshot.

  Thanks 🙂
  With Best Regards
  Mohammad

  Attachments:

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  September 12, 2014 at 4:36 pm #110209
  Tomaso64

  Member

  Post count: 8

  Okay, I think I see a problem.

  I convert the files which work well if I drop them straight into a browser.
  (.ogg and .webm)

  I place them in WP gallery and they don’t work for some reason, perhaps the WP system has corrupted them?

  I am taking the URL straight out of WP and when I preview these 2 files they won’t play.

  Do you have any advice?

  September 13, 2014 at 12:48 pm #110334
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Yes, you can take it URL straight out of WP.
  Thanks
  With Best Regards
  Mohammad

  September 13, 2014 at 12:48 pm #110335
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Yes, you can take it URL straight out of WP.
  Thanks
  With Best Regards
  Mohammad

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  Posted in: Dante