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  Posted in: Flexform
• July 8, 2013 at 8:13 pm #10771
  underoath403

  Member

  Post count: 20

  Hello I am trying to get my store to look right using flexform and woocommerce. its a hit or mis thing with the pictures.
  http://seamlessedit.com/product/comprehensive/ picture that did not work Image size 1500×999
  http://seamlessedit.com/product/light-edit-2/ Picture that did work image size 2000×1333
  what am I doing wrong and wright?

  Thank you!

  July 9, 2013 at 4:56 pm #10909
  Cosmin – SUPPORT

  Member

  Post count: 3851

  They should both work fine, not sure why it resized like that.

  But try deleting the image with the issue, disable plugins, then upload again and let me know how it goes.

  Regards,
  ————————————————————————————————————

  Cosmin – Support

  July 9, 2013 at 8:21 pm #10937
  underoath403

  Member

  Post count: 20

  Im sorry that did not work. my brother had fixed it before the update by right clicking on the picture and selected inspecting element finding the width and going to woocommerce plugin and changing the values. Since I updated it through everything off again. its an error between the plugin and the site I think thats what he said. Im sorry im not a programmer he is. Is there anything else I can do?

  July 10, 2013 at 1:31 am #10952
  underoath403

  Member

  Post count: 20

  I could get you a login and password if that would make it easier.

  July 10, 2013 at 6:38 pm #11075
  natevolk

  Member

  Post count: 43

  In the woocommerce settings, you need to edit your image sizes to what the theme displays. Right click on the photo and inspect element, find its size. Go to the woo commerce settings and find the images sizes. Set the size to the one you found. Rebuild your thumbnails. Ed is aware of this issue and pushing a fix sometime soon I hope. Hope that helps, took me a week 🙂

  July 10, 2013 at 7:36 pm #11084
  underoath403

  Member

  Post count: 20

  for some reason no matter what I change it to nothing happens. I even deleted the picture and re uploaded it. its like the images size on woocommerce is not attached to the site. I am sorry this is a pain in the butt. After this is fixed I can start by business but until then I can’t.
  Thank you for all you do!

  July 11, 2013 at 12:43 pm #11182
  Cosmin – SUPPORT

  Member

  Post count: 3851

  I see it’s still using the old thumbnail size, even if you said you made the changes in Woocommerce. Can you try and re-generate the thumbnails for your images? Regenerate Thumbnails is a plugin that can do that: http://wordpress.org/plugins/regenerate-thumbnails/ (better search from within WordPress, the wp.org site seems to be having some issues right now).

  Regards,
  ————————————————————————————————————

  Cosmin – Support

  July 11, 2013 at 8:08 pm #11294
  underoath403

  Member

  Post count: 20

  ok your right that will work. Im just trying to find the right size now make the picture size. ive used 173×115 and 562×373 what is the right size. and thank you so far!

  July 11, 2013 at 9:51 pm #11299
  underoath403

  Member

  Post count: 20

  I got it working.
  thank you!!!

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  Posted in: Flexform