New Landing How can we help? Themeforest Theme Support Dante Dante: Accordion Bug that causes 502 Bad Gateway Error

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Dante
  • #107607
    hotspring
    Member
    Post count: 85

    I kept getting 502 Gateway Error page, every time I edit and Update the Accordion elements on the Page. It started happening after I added more and more sections of the accordion. if so, it’s going to be a problem for me as I am planning to add 40 sections under the accordion…

    Please see the attached screen for more info and follow the steps to take, when you investigate.

    Thank you very much for your help!

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    #107723
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @hotspring,

    Have you tried adding this on a new page? I’ve tested locally and can’t replicate, nor have we ever had anyone else with this issue.

    Very odd. If you could try a new page, then let us know.

    – Ed

    #107759
    hotspring
    Member
    Post count: 85

    Hi Ed,

    I just tried recreate a brand new page and build an exact page(the page name is Academy2). everything went well… then when i went back in and change the name, the same thing happened and got 502 Error again.

    Please log into my site, and try and edit name of the page, and some of the accordion elements of the page called “Academy2”, then “Update”. then you should experience the same.

    thanks,

    #108024
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I did all steps as you explained but i did not get the issue as reported by you. You’re using the temporary domain 583.7de.myftpupload.com.Please change domain to avoid this type of issues.

    Thanks 🙂
    With Best Regards
    Mohammad

    #110168
    hotspring
    Member
    Post count: 85

    thanks!

    #110172
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

Viewing 6 posts - 1 through 6 (of 6 total)

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