New Landing How can we help? Themeforest Theme Support Neighborhood Urgent : Images of the shop page not showing after updating 1.9

Viewing 15 posts - 1 through 15 (of 17 total)
  • #107405
    Rautureau
    Member
    Post count: 22

    Hello,

    I need help asap, I just upgraded to 1.9 and my images from the shop pages and carrousel are missing.

    I already checked by disabling my cache plugin, it’s the same.

    Without any response I would have to downgrade to 1.8

    Thanks by advance,
    Benjamin

    #107418
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #107427
    Rautureau
    Member
    Post count: 22
    This reply has been marked as private.
    #107432
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #107434
    Rautureau
    Member
    Post count: 22
    This reply has been marked as private.
    #107438
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #107445
    Rautureau
    Member
    Post count: 22
    This reply has been marked as private.
    #107502
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #107514
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Ben,

    This looks like an incomplete update. If you have a child theme, have you copied any of the WooCommerce template files across to this? How did you update?

    – Ed

    #107520
    Rautureau
    Member
    Post count: 22

    Thanks for your support

    I updated via FTP.

    I have only one woocommerce file in the child theme:

    content-product.php

    I modified it to block the loading of the second product image in the collection page as i do not use the overlay effect (to gain loading time)

    Everything was working so fine before the update

    Ben

    #107538
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Ben,

    That is the file which has changes in the update for the image loading. Check the differences with the latest version, as this is key to it displaying correctly.

    – Ed

    #107635
    Rautureau
    Member
    Post count: 22

    Hi!

    Unfortunately that’s not the key… I delete this file from my child theme but it is still the mess.

    You seem to have done many change in the main theme css.
    For exemple, I found :

    body .woocommerce ul.products li.product figure, body.woocommerce ul.products li.product figure, body .woocommerce ul.products li.product figure.product-transition, body.woocommerce ul.products li.product figure.product-transition, .mobile-browser .woocommerce.product_list_widget ul.products li.product figure {
    padding-bottom: 0 !important;
    }

    That’s one of the reason why my site is broken. I added a specific padding to my product image for each @media stage. This code delete all my padding. And i don’t find the other part that have changed…

    #107733
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @Rautureau

    That code is to override the padding added by users – as we removed the need for that with v1.9.

    I’ll reply to your email now.

    – Ed

    #107734
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Checking your site and all looks good now?

    – Ed

    #107765
    Rautureau
    Member
    Post count: 22
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 17 total)

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