New Landing How can we help? Themeforest Theme Support Pinpoint Pinpoint conflicts with Jetpack?

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  • Posted in: Pinpoint
  • #107397
    kajleers
    Member
    Post count: 12

    Hi,

    I have Pinpoint as theme and am currently in the process of building a new site. However, it appears that Jetpack and Pinpoint have become intertwined somehow.

    This manifests itself with the Portfolio-options in the sidebar (see screenshot).

    I made a portfolio entry in the Pinpoint portfolio menu and saved it. However, when I wanted to add the portfolio item to my Pinpoint home page using Swift Builder, it told me there were no items in the Portfolio Archive to add.

    So then I made a test item in the Jetpack portfolio menu, and lo and behold: I was able to add that portfolio item to the homepage using Swift Builder. Your CMS is obviously looking at the wrong portfolio archive — not Pinpoint’s but Jetpack’s.

    How do I make it so that Swift Builder looks at its Pinpoint portfolio archive and not Jetpack’s?

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    #107513
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you try to disable JetPack and other plugins that you may have to check if exist any conflict with them. After disabling the plugins, try to replicate the issue.

    Let us know the result.

    -Rui

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