New Landing How can we help? Cardinal Theme Options not working in Cardinal

Viewing 14 posts - 1 through 14 (of 14 total)
  • Posted in: Cardinal
  • #107117
    srmarcus
    Member
    Post count: 13

    Hi, I’ve just installed the theme Cardinal, and in Theme Options, in any option, I can’t change anything because the screen is plain.(see image).
    I’ve updated to latest version of Cardinal and WordPress. Is impossible to improve the new site because I’ve no options to change.
    Please, any suggestion?

    Thanks in advance,
    marc

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    #107159
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us admin access so we can check?
    Please use the private reply option.

    -Rui

    #107173
    srmarcus
    Member
    Post count: 13
    This reply has been marked as private.
    #107176
    srmarcus
    Member
    Post count: 13
    This reply has been marked as private.
    #107178
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #107331
    srmarcus
    Member
    Post count: 13
    This reply has been marked as private.
    #107390
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I see that the options framework it’s not displaying fine.
    I tried to went to the plugins but I couldn’t because received an error message that indicates that the server is running out of memory.

    Don’t know what are your WordPress memory setting but you can change them in wp.config.php in the root of the site.
    http://docs.woothemes.com/document/increasing-the-wordpress-memory-limit/

    Also in the same wp-config.php can you turn on the debug by changing this line

    define('WP_DEBUG', false);
    

    to this one

    
    define('WP_DEBUG', true);
    

    Also check your servers logs to see if there is any additional info that help us solve this issue.

    -Rui

    #107396
    srmarcus
    Member
    Post count: 13
    This reply has been marked as private.
    #107400
    srmarcus
    Member
    Post count: 13
    This reply has been marked as private.
    #107415
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #107430
    srmarcus
    Member
    Post count: 13

    Hi Rui,
    Thanks so much for your support. I really appreciate it!

    Which slider do you recomend it?

    Marc

    #107433
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Don’t have any preferences.
    All of them are very good.

    -Rui

    #107464
    srmarcus
    Member
    Post count: 13
    This reply has been marked as private.
    #107468
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
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