suddenly no confirmation emails when you buy s.th ?! – swiftideas

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This topic has 3 replies, 2 voices, and was last updated 10 years by Rui Guerreiro – SUPPORT.

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Posted in: Neighborhood
August 28, 2014 at 11:23 am #104850

ask9
Member

Post count: 250

hey guys,

i dont recive conformation emails any more while im testing. see attachment.
whats the issue?

regards

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August 28, 2014 at 7:03 pm #104978

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Hi,

Can you check in server logs if there’s any error.

Also if can you try to make an order with the default Twenty Fourteen theme active to ensure that is not related to the Neighborhood theme.

-Rui

August 28, 2014 at 9:48 pm #105023

ask9
Member

Post count: 250

hi rui.

thanks. it was a hoster issue. i had to change the sender address. so it works again.

August 28, 2014 at 10:14 pm #105030

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Great.
-Rui
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Posted in: Neighborhood

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