New Landing How can we help? Themeforest Theme Support Dante Sub-menu and Home page elements missing after moving site

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Dante
  • #103018
    mimawebseo
    Member
    Post count: 33

    After moving my site form one hosting to another, same domain, some of the elements at the Home page are missing and submenus are not dropping.

    I moved twice just in case something went wrong but still the same problem.

    can you help please… thank you.

    #103045
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    You have some errors in your javascritp console. That’s because of Envato WordPress Toolkit.
    https://www.dropbox.com/s/pbfmy3r0bkuwwpm/envato_errors.png

    Try to upload that plugin again and check if the issue still persist.

    -Rui

    #103084
    mimawebseo
    Member
    Post count: 33

    I just uploaded Evanto WordPress Toolkit and the problem persist..don’t know why

    via FTP the file /wp-content/plugins/envato-wordpress-toolkit/assets/js/jquery-cookiejquery.cookie.min.js exist, but via Browser I get a 404 error.

    #103100
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    maybe it’s the file permissions on the plugins directory.
    Can you try to disable the plugin and check if the issue still exist?

    -Rui

    #103122
    mimawebseo
    Member
    Post count: 33

    Thank you Rui!

    It was a problem with the mod_security policy in my server.

    #103135
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome. I’m glad that issue resolved.
    Thanks 🙂
    With Best Regards
    Mohammad

Viewing 6 posts - 1 through 6 (of 6 total)

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