ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Cardinal
• August 20, 2014 at 5:17 pm #102747
  ShteebleGuy

  Member

  Post count: 17

  Hi there,

  A particular Master Slider seems to shut down all the images on my page when I place it on my page.

  My site is demo.meormd.org. The mission page should be showing Master Sliders 1,3,& 4 as well as Swift Slider “Mission Page”. None of these are showing up, because of Master Slider 1. You can find the Mission page here: http://demo.meormd.org/mission.

  I’ve had three developers look at this and none of them could get it to work. The consensus is that it’s a jQuery conflict that has to be resolved at the theme code level.

  I’d really appreciate your help; this has been such a thorny issue!

  Ozzie

  August 20, 2014 at 11:41 pm #102845
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  You have an error in the javascript console cause by master slider.
  https://www.dropbox.com/s/yylpvhtj4s21w9b/master_slider_error.png

  Try to upload the files again from Master Slider and try again.
  Let us know the result.

  -Rui

  August 21, 2014 at 4:57 am #102905
  ShteebleGuy

  Member

  Post count: 17

  Want to make sure I understand what you’re saying. I should uninstall the Master Slider plugin, then reinstall and see what happens?

  Will my existing Master Sliders still remain? I built over 10 sliders and wouldn’t want to lose all of them.

  Thanks!

  August 21, 2014 at 2:08 pm #103082
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  You can just upload the plugin files by ftp to replace the existing ones, and to add any missing file.

  -Rui

• Back to forum

  Posted in: Cardinal