New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Woocommerce layout issue

Viewing 15 posts - 1 through 15 (of 16 total)
1 2
  • Back to forum
    Posted in: Neighborhood
  • August 20, 2014 at 1:44 pm #102659
    Kms
    Member
    Post count: 14

    Hi,
    I suddenly have several issues with Woocommerce. It shows my products as a list and repeat the images, and not as a grid as yesterday evening! you can see it there : http://kissmyshoe.com/shopping/
    Do you know how i can debug that please?
    Thanks a lot

    August 20, 2014 at 5:04 pm #102743
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Did you installed any plugin recently?
    Does that happen with the default WordPress theme active?

    -Rui

    August 20, 2014 at 5:24 pm #102755
    Kms
    Member
    Post count: 14

    I updated Ninja Forms this morning. I already tried to disable it. I also tried to disable all my plugins except Woocommerce but it is still the same! I’m lost! Any idea?

    August 20, 2014 at 5:30 pm #102761
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    If you are using any cache plugins, please purge the cache of that plugin.
    Try to upload Ninja Forms again.

    -Rui

    August 21, 2014 at 9:34 am #102975
    Kms
    Member
    Post count: 14

    I tried both, purging the cache, uploading Ninja Forms again, I tried desactivate all the plugins except Woocommerce but the problem is still the same…
    With the default theme it seems to work well : http://www.hostingpics.net/viewer.php?id=305756defaulttheme.png

    That seems to be Neighbourhood options problem isn’t it?

    August 21, 2014 at 9:41 am #102979
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us admin access to we can check what is going on?
    Please send it through private reply option.

    -Rui

    August 21, 2014 at 9:47 am #102984
    Kms
    Member
    Post count: 14
    This reply has been marked as private.
    August 21, 2014 at 9:48 am #102985
    Kms
    Member
    Post count: 14
    This reply has been marked as private.
    August 21, 2014 at 9:51 am #102986
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    August 21, 2014 at 11:22 am #103030
    Kms
    Member
    Post count: 14
    This reply has been marked as private.
    August 21, 2014 at 2:02 pm #103081
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I took a look and can’t seem to find the cause.
    Did you make any changes in the Parent theme? If not can upload the theme files again.

    -Rui

    August 21, 2014 at 2:10 pm #103083
    Kms
    Member
    Post count: 14

    Ok. I’ll do that and i ll tell you. Thanks.

    August 21, 2014 at 2:18 pm #103088
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    – Kyle

    August 21, 2014 at 2:20 pm #103091
    Kms
    Member
    Post count: 14
    This reply has been marked as private.
    August 21, 2014 at 2:36 pm #103103
    Kms
    Member
    Post count: 14
    This reply has been marked as private.
  • Back to forum
    Posted in: Neighborhood
Viewing 15 posts - 1 through 15 (of 16 total)
1 2

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register