New Landing › How can we help? › Themeforest Theme Support › Dante › Parallax Image

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    Posted in: Dante
  • August 19, 2014 at 4:02 pm #102397
    tsimarketing
    Member
    Post count: 267

    I am using a parallax image on two of my pages that use the Stellar dynamic. It is the same exact image on both pages, one is working correctly and the other is not. I will provide a link to both so you can see.

    Image that is working: http://tsihealthcare.com/maintesting/?page_id=785
    Image that is not working: http://tsihealthcare.com/maintesting/?page_id=44

    They are the cloud hosting section of the page. On the first page the image is scrolling and showing correctly within it’s window. But on the other page, it seems to be scrolling the way it should but it is not showing right, the image is not reaching past the bottom of the window. I don’t seem to know why it is working on one page but not the other when it is using the same image and is set up the same way. Am I missing something simple?

    August 20, 2014 at 8:33 am #102539
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please update to version 2.65 and let me know if the issue still occurs

    – Kyle

    August 20, 2014 at 1:10 pm #102644
    tsimarketing
    Member
    Post count: 267

    Okay, do you know about how long it takes to update the Dante theme?

    August 20, 2014 at 1:12 pm #102647
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    About 10 seconds

    – Kyle

    August 20, 2014 at 4:22 pm #102730
    tsimarketing
    Member
    Post count: 267

    Will the update change anything to my pages or custom CSS codes?

    August 20, 2014 at 4:47 pm #102740
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No, as long as your custom css is in either theme options or a child theme, it will not be removed

    – Kyle

    August 20, 2014 at 5:23 pm #102753
    tsimarketing
    Member
    Post count: 267

    What about any HTML code that was customized in the Appearance->Editor->Templates Section?

    August 20, 2014 at 5:32 pm #102762
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    If that was done in a parent theme, you probably loose those changes.
    Don’t you have any backup files?

    -Rui

    August 20, 2014 at 6:14 pm #102777
    tsimarketing
    Member
    Post count: 267

    I just now backed up my website using the backupbuddy plugin. I haven’t done the update yet because I’m a little nervous and I want to make sure I do everything right so my website doesn’t get messed up when I update the theme. Would you say creating a child theme is the best thing to do so that my customizations and pages don’t get messed up?

    August 21, 2014 at 10:14 am #102993
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Yes, is the best practice possible.

    -Rui

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